Eastern Cape: Workspace Engineer posted by Hire Resolve

About the Role

Hire Resolve’s client is seeking a highly skilled Workspace Engineer to join their team in Port Elizabeth, Eastern Cape. As a key member of the team, you will provide expert technical support and solutions for a Windows 11 environment, ensuring seamless user experiences and optimized workspace systems.

Key Responsibilities

• Laptop Reimaging & Configuration (Project-Based)
• Develop and maintain efficient laptop reimaging processes.
• Create and update standard images with security patches and software.
• Automate imaging for efficient deployment.

• Software Delivery & SCCM Management
• Design, build, and deploy software packages via SCCM.
• Monitor SCCM for compliance, software distribution, and updates.
• Manage OS deployment and software configurations.

• Intune & Device Management
• Configure and manage Intune policies, MDM, and MAM.
• Handle application deployment, compliance, troubleshooting, and reporting.

• Office 365 & Cloud Migrations (Project-Based)
• Execute Office 365 migrations (email, OneDrive, SharePoint, Teams).
• Assist with Azure cloud service migrations.

• Desktop Engineering & Support
• Deploy and manage Windows 11 laptops globally.
• Perform advanced hardware/software troubleshooting.
• Maintain documentation and standardize processes.

• Active Directory & Azure Integration
• Manage user accounts, security groups, and access controls in AD/Azure AD.
• Implement and maintain security policies and group policies.
• Monitor Active Directory health.

• Security & Compliance
• Ensure endpoint security and compliance.
• Collaborate with cybersecurity teams on best practices.

• Collaboration & Communication
• Work with global IT teams to optimize desktop solutions.
• Provide training and support to IT teams and end-users.
• Create technical documentation and reports.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field; equivalent work experience accepted.
• Certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Azure Administrator Associate, or equivalent.
• Experience with endpoint security solutions.
• Familiarity with ITIL framework and service delivery processes.
• A minimum of 2-4 years of experience in desktop engineering and IT support roles.
• Expertise in Windows 11 OS, Microsoft SCCM, Azure Active Directory, and Entra ID.
• Hands-on experience with Office 365 migrations and cloud infrastructure projects.
• Proficiency in scripting languages (PowerShell preferred) for automation.
• Strong knowledge of security best practices for endpoint devices.

Qualifications

No qualifications mentioned.