Menu Close

Johannesburg: 10xSupport Engineers – Heavy monitoring, SOD, alert respons – 12 month contract – Hybrid-JHB

Advertisement



Job Description

About the Role

We are seeking experienced Support Engineers to join our team in Johannesburg, responsible for managing heavy monitoring workloads, ensuring adherence to segregation of duties policies, and responding promptly to alerts within a banking and finance environment. The role is based in Johannesburg with a hybrid working model, combining office and remote work.

Key Responsibilities

  • Monitor critical systems and applications continuously to detect incidents and anomalies.
  • Respond promptly to alerts generated by monitoring tools, diagnosing and escalating issues as appropriate.
  • Enforce segregation of duties policies to ensure compliance with internal controls and regulatory requirements.
  • Perform root cause analysis to identify underlying problems and implement corrective actions.
  • Collaborate with internal teams to resolve incidents, minimise downtime, and maintain service levels.
  • Maintain detailed documentation of incidents, responses, and resolutions for audit and reporting purposes.
  • Assist in the development and improvement of monitoring tools and alerting mechanisms.
  • Participate in on-call rotations as required to provide out-of-hours support.
  • Support change management processes by validating alert configurations and access controls.

Requirements

  • Relevant tertiary qualification in Information Technology, Computer Science, or a related discipline.
  • Certifications in system monitoring, IT service management, or security (e.g., ITIL Foundation) are advantageous.
  • Education: A minimum of a National Diploma or Bachelor’s degree in a relevant field.
  • Experience: At least two years experience in technical support or systems monitoring within the banking, financial services, or related sectors.

Qualifications

  • Formal education/certifications.

Salary & Benefits

Salary and benefits will be discussed during the interview process.

View Job  Centurion: IT Technician posted by Opifex Recruitment

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in Gauteng

In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.

Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.

Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.

The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.

For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.

View Job  South Africa: Software and Applications Team Lead


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Johannesburg, Gauteng


Job Seeker Tip

Keep track of all your job applications in a spreadsheet, including company names and application dates.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Cape Town Region: Debriefing Clerk posted by West Coast Personnel

Jobs in Cape Peninsula February 17, 2026
logistics Transport warehouse West Coast Personnel

The Debriefing Clerk is responsible for ensuring all vehicle debriefing activities are carried out in line with established procedures. The…

View Job  South Africa: Supply Chain Shift Supervisor – Elandsfontein posted by Headhunters
View Job

Richards Bay: Technical Head – Richards Bay posted by Ntice Sourcing Solutions

Jobs in Richards Bay February 17, 2026
Construction Ntice Sourcing Solutions trades

My client (FMCG) is seeking an experienced and hands-on Technical Head based in Richards Bay . JOB PURPOSE: To develop…

View Job

Cape Winelands: Millwright posted by NDC Personnel & Contractors CC

Jobs in Cape Winelands February 17, 2026
Manufacturing NDC Personnel & Contractors CC

Job Alert! A well-established manufacturing company in the Western Cape is currently hiring a Millwright. Apply today! In this role,…

View Job

Western Cape: Millwright posted by NDC Personnel & Contractors CC

Jobs in South Africa February 17, 2026
Manufacturing NDC Personnel & Contractors CC

Job Alert! A well-established manufacturing company in the Western Cape is currently hiring a Millwright. Apply today! In this role,…

View Job

Worcester: Millwright posted by NDC Personnel & Contractors CC

Jobs in Breede Valley February 17, 2026
Manufacturing NDC Personnel & Contractors CC

Job Alert! A well-established manufacturing company in the Western Cape is currently hiring a Millwright. Apply today! In this role,…

View Job

Cape Town Region: Quality Inspector posted by Persona Staff

Jobs in Cape Peninsula February 17, 2026
Engineering Persona Staff

Minimum Requirements: Minimum 5 years’ experience in a steel manufacturing or heavy engineering environment Proven ISO 9001 experience (implementation,...

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Central Johannesburg, Jobs in Gauteng, Jobs in Johannesburg, Jobs in South Africa

More Jobs in Your Area