Johannesburg: Receptionist Switchboard / Helpdesk Operator

February 6, 2026 Jobs in Central Johannesburg

Job Description

Greeting visitors, handle incoming calls and perform general administrative duties. The scope of work for the receptionist position in Sandton has changed given the fact that there is no longer a reception area, therefor clients, visitors and contractors are no longer received. The job specification is therefore amended to include Helpdesk Operator responsibilities. Office Support Receive, direct and redirect calls. Answer all incoming calls and handle caller’s inquiries. Act as first point of contact for all customer enquires take detailed messages, relay telephone messages. Assist with bookings of boardrooms if/when requested to. Inform relevant staff of visitor’s arrival. Resolve general queries from visitors. Project a professional image of the company by: delivering friendly and efficient service ensuring calls speedy effectively answer or direct queries or enquiries Helpdesk PIMS Helpdesk 2/ MyBuildings – Tasks allocated can vary according to requirements and may be amended from time to time. Manage marketing and Transnet vendor documentation in line with procedural documentation. Loading of National Marketing and Transnet vendors. Assist contractors with day-to-day enquiries. Checking/auditing of Marketing and Transnet vendor received invoices and to be checked against the compliance checklist. Check coding of invoices as per the code supplied by the requester of the job card Ensuring that the correct paperwork is attached to the invoice. Follow up and resolve non-compliant invoices Reconciliation of Marking and Transnet vendor statements Update vendor files. Administration and data capturing as may be required from time to time including but not limited to Tenant information uploads to MyBuildings for broadcast purposes Qualifications Grade 12 (Matric) Experience Minimum of 2 – 4 years’ experience in a Switchboard/Helpdesk Operator role and administrative environment Strong Proficiency in relevant computer and software packages i.e. MS Office

View Job Johannesburg: Personal Assistant (PA) to the Group CEO

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Admin / clerical / secretarial Jobs in Gauteng

Admin / clerical / secretarial positions are in high demand across Gauteng, with the job market typically experiencing steady growth in this field. The financial services sector, technology industry, and manufacturing sector are among those commonly employing administrative staff, as they require efficient organisation and support functions to operate effectively.

In terms of compensation, salaries for admin clerical secretarial roles vary widely depending on factors such as level of experience, company size, and industry sector. Generally, entry-level positions may command a salary range of around R10 000 – R20 000 per month, while more senior roles can earn between R30 000 – R60 000 per month or more, depending on individual qualifications and performance. However, it’s essential to note that these figures are only rough estimates and can vary significantly based on the specific employer and industry.

Typically, admin clerical secretarial roles require a range of key skills, including proficiency in Microsoft Office software, excellent communication and interpersonal skills, attention to detail, organisational abilities, and technical knowledge of HR systems or other relevant software. Additionally, many employers also value candidates with experience in customer service, data entry, or bookkeeping.

These roles are commonly found in various industries, such as financial services, technology, manufacturing, and healthcare. In the finance sector, for example, administrative staff may be responsible for providing support to accountants or financial analysts, while in the tech industry, they might assist software developers or IT project managers with administrative tasks.

View Job Cape Town Region: Documentation Clerk

Career development opportunities for admin clerical secretarial professionals are often extensive, with many roles offering a clear pathway to more senior positions. With experience and additional training, individuals can move into specialist roles such as HR administrator, operations manager, or even management positions.

This information provides general career guidance. Actual salaries and requirements vary by employer.

GO APPLY NOW

Safe & secure application process