Johannesburg: IT Project Administrator

Our client is a large, established South African organisation with a central Head Office environment in Johannesburg Position Overview: Reporting to the IT Project Manager , the successful candidate will: Provide IT Project Office administrative support by coordinating project activities, managing schedules, arranging assignments, and communicating progress to project stakeholders. Support the delivery of IT projects by ensuring adherence to project management processes, quality standards, governance requirements, and administrative best practices. Key Performance Areas: Support the Project Manager – Maintain and Implement Projects: Set project timeframes, durations, expected results, dependencies, and resource allocations in line with time, budget, quality, and scope constraints. Coordinate project activities according to approved project plans. Monitor project progress and identify and address potential issues. Take responsibility for project tasks assigned by the Project Manager. Coordinate project risk analyses. Project Office Administration: Prepare and distribute project documentation in the prescribed format to internal teams and key stakeholders. Retrieve and consolidate required project information, including user requirements and supporting documentation. Create and maintain policy documents and filing systems in accordance with organisational systems and procedures. Manage phone and email enquiries and refer appropriately. Schedule project meetings, prepare agendas, distribute documentation, record minutes, and track decisions, actions, and next steps. Communicate meeting outcomes to stakeholders in the prescribed format. Attend internal and external meetings as agreed with the Project Manager. Order required project resources, including equipment and software. Perform additional administrative and support duties as required. Quality Assurance: Coordinate quality controls to ensure project deliverables meet defined requirements. Manage store development engagements with IT vendors. Reporting: Measure and report on project performance. Issue Identification and Resolution: Compile and maintain lessons learned documentation. Maintain the RAID log. Governance: Ensure adherence to project management processes by all project team members. Customer Service: Ensure all work meets required project management quality and accuracy standards. Act as the primary point of contact for project participants. Qualifications, Experience, and Personal Attributes Required: Minimum Grade 12 or NQF Level 4 qualification with at least 5 years relevant experience in a similar role. Project management experience or a Project Management qualification will be advantageous. Working knowledge of project management software (e.g. Microsoft Project). Key Competencies and Values: Strong commitment to quality, accuracy, and integrity. High levels of dutifulness, accountability, and self-discipline. Ability to perform consistently under pressure. Strong structuring, organising, and coordination skills. Effective communication and presentation abilities. Collaborative and service-oriented approach. Strong client focus and commitment to continuous personal development.