Job Description
About the Role
As an Amperity Functional Consultant, you will be responsible for implementing, configuring, and supporting Amperity’s Customer Data Platform (CDP) solutions. You will collaborate closely with business stakeholders to understand their data, marketing, and customer engagement requirements, translating these into effective and scalable solutions within the Amperity platform.
Key Responsibilities
- Oversee the daily operation and maintenance of the Amperity platform.
- Ensure data integrity and security within Amperity.
- Collaborate with stakeholders to gather and understand business requirements and translate them into functional specifications.
- Develop data management policies and procedures.
- Collaborate with Amperity and other teams to ensure data alignment and integration.
- Monitor and maintain the data flow between Amperity and source systems.
- Provide insights and recommendations for optimizing data structures and integration.
- Develop and implement troubleshooting procedures and protocols.
- Document issues, solutions, and best practices.
- Provide training and support to users on troubleshooting methods.
- Conducting system testing, performance tuning, and troubleshooting during implementation and post-go-live support.
- Participating in project planning, estimation, and scoping activities.
- Identify suitable solutions to new and existing business requirements (changes and projects) and ensure effective resolution of problems and incidents.
- Stay updated with the latest features and industry trends.
- Responsible for providing user support and assistance for 3rd level incidents and resolving business as usual issues aligned to operations and service processes.
Requirements
Strong understanding of core computer science principles, data structures, and algorithms. Proficient in SQL, in order to build workflows, queries, and segments within Amperity. Excellent analytical and problem-solving skills with a keen attention to detail. Strong verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences.
Qualifications
3 year IT related degree (advantageous). Certified in TOGAF, Agile Methodologies (advantageous). Certified in COBIT, Prince II (advantageous). Certified in ITIL 4 (required)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Gauteng
In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.
Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.
Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.
The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.
For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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