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Franschhoek: Wine Tasting Room Guest Relations / Head Hostess For Franschhoek Wine Estate posted by ProStaffSelect

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Job Description

About the Role

We are seeking a highly motivated and passionate Wine Tasting Room Guest Relations / Head Hostess to join our award-winning Franschhoek Wine Estate team. As an ambassador for the estate, you will play a crucial role in promoting our brand and providing exceptional guest experiences.

Key Responsibilities

  • Assist with daily activities, tour bookings, orders, wine tastings, wine & food pairings, cellar tours, vineyard and estate tours
  • Manage tasting room admin, including wine centre stocks, retail store supplies and orders
  • Host visitors and provide exceptional customer service
  • Promote the award-winning brand as an ambassador for the estate

Requirements

  • Relevant Wine qualification (WSET or Cape Wine Academy) preferred or a genuine passion for wines
  • Attractive and bubbly personality with lots of energy
  • Strong knowledge of food and wines
  • Service-oriented and hospitality-focused individual
  • Admin and computer proficiency
  • Confident and expressive communicator with excellent English language skills
  • Organised and well-planned individual with attention to detail

Qualifications

None specified

Salary & Benefits

Not mentioned in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Stellenbosch

The catering and hospitality industry is a dynamic sector in Stellenbosch, South Africa, with a growing demand for skilled professionals to cater to the local tourism industry. Typically, job seekers in this field can expect a competitive salary range, although it’s essential to note that salaries vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries in catering and hospitality are on the lower to moderate side compared to other industries.

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Common skills required for roles in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to multitask, effective time management, customer service skills, and knowledge of food safety and hygiene protocols. Typically, candidates with experience in the industry or relevant vocational training are preferred. Some common certifications, such as a Food and Beverage Management Certificate or a Hospitality Studies degree, can also be advantageous.

The catering and hospitality sector is often found in various industries, including financial services, technology industry, manufacturing sector, hotels, restaurants, and event management companies. These roles may involve working in kitchens, front-of-house staff, management positions, or specialized areas such as events or conferences.

Career development opportunities in the catering and hospitality industry are diverse and varied. With experience and additional training, professionals can move into senior roles, take on leadership positions, or specialize in specific areas of the industry. Common career progression paths include moving from entry-level to supervisory roles, progressing to management positions, or transitioning into related fields such as event planning or food production. Additionally, some professionals choose to pursue further education and training to enhance their skills and expertise.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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