Polokwane: Office Administrator

Duties and Responsibilities: Administrative Support * Managing incoming and outgoing correspondence (emails, phone calls, memos). * Maintaining filing systems (digital and physical). * Preparing reports, letters, notices, and documentation for management. * Updating store documentation such as price lists, policies, and procedural manuals. * Handling travel arrangements, meeting bookings, and office calendars. Financial & Cash Office Duties * Processing invoices, purchase orders, and supplier statements. * Reconciling daily cash-ups, till variances, and banking. * Monitoring expenses and maintaining petty cash. * Assisting with month-end reporting. * Supporting stock control teams with documentation. HR & Staff Support * Assisting with onboarding of new staff (forms, induction documents). * Maintaining employee files and attendance registers. * Preparing schedules and distributing rosters. * Assisting payroll with timesheets, leave forms, and HR queries. * Coordinating training sessions and compliance requirements. Stock & Inventory Administration * Capturing stock transfers, GRNs (goods received notes), and RTVs (returns to vendor). * Monitoring stock levels for stationery, packaging, and office supplies. * Filing supplier invoices and delivery notes. * Supporting annual and quarterly stock-take preparation and documentation. Customer & Store Support * Assisting customers with administrative queries (refund documentation, loyalty program issues). * Supporting floor staff and management with paperwork and system queries. * Helping manage customer complaints logs for follow-up. Systems & Compliance * Using point-of-sale (POS), ERP, or retail management systems (e.g., Pastel, SAP, Sage). * Ensuring compliance with company procedures and retail regulations. * Preparing audit documentation when required. * Monitoring store licenses, permits, and safety documents. Office Coordination * Maintaining cleanliness and organization of the admin office. * Coordinating deliveries with suppliers and logistics partners. * Ensuring printers, computers, and office equipment are functional. Management Support * Preparing performance dashboards and store KPIs. * Assisting store managers with operational planning. * Coordinating communication between head office and store teams. Communication will be limited to short listed candidates. No Cv’s will be accepted on WhatsApp or email.