Menu Close

Cape Town: Infrastructure Engineer (Hybrid) posted by Datafin

Date 2024-11-24
Job Title Infrastructure Engineer (Hybrid)
Employer Datafin
More Information
Salary 0
Category It Computer
Location Western Cape
/ Cape Town

Job Summary

Infrastructure Engineer (Hybrid)IT – Infrastructure
Cape Town – Western Cape

ENVIRONMENT:
Our client, a prominent provider of cloud Contact Center and CRM solutions in Southern Africa, is seeking a highly skilled and experienced Infrastructure Support Engineer. This critical role will be responsible for the maintenance, expansion, and support of the companys cloud infrastructure, ensuring seamless service delivery to all clients.
Key responsibilities include the deployment and upkeep of infrastructure, architecture design, documentation, systems testing, installation, security management, continuity management, second-line support, escalation to upstream partners, change control management, and asset management. Candidates should possess a National Diploma in Information Technology or an equivalent qualification. Advantageous if you have a Linux certification.
DUTIES:
  • Infrastructure Support including troubleshooting and incident resolution for tickets escalated by 1st Line Engineers. This includes escalation to Upstream Vendors.
  • Daily collaboration with Support Team (T1s) to assist with ticket resolution and guide escalations and responses/updates.
  • Review of reported issue, replication, assisting T1s and advising troubleshooting.
  • Thorough understanding of Support Standard Operating Procedures and adherence to these.
  • Logical and thorough troubleshooting to identify root causes.
  • Manage response times according to SLAs.
  • Maintain deep knowledge of their solutions to act as escalation expert for Support.
  • Infrastructure Maintenance including system performance monitoring, system backups, and proactive PROBLEM management.
  • Infrastructure Projects including planning, testing, and execution of new builds/upgrades/updates/moves and changes.
  • Infrastructure Support including troubleshooting and incident resolution for tickets escalated by 1st Line Engineers. This includes escalation to Upstream Vendors.
  • Infrastructure Change Control, including planning, submission, and execution of all changes agreed to as per published Change Control Processes.
  • Infrastructure Administration including creation and maintenance of documentation as and when required including but not limited to Architecture diagrams, maintenance schedules, support documentation and version control registers.
  • IT Management including asset registration, equipment version control, equipment configuration to agreed standards, and general IT support for users.
  • PROBLEM Management to proactively identify solutions to recurring or known issues to minimize the impact on services.
  • 24 x 7 x 365 support of their Infrastructure and Support.
REQUIREMENTS:
Qualifications Required:
    • National Diploma in Information Technology or equivalent Degree/Diploma
    • Advantageous Linux Certification (Linux Certified Professional or similar)
Qualifications Advantageous:
    • Microsoft Server Certification (2012 R2, 2016 and 2019 Administrator)
    • Security+ Certification
    • Microsoft SQL Certification
Experience and Skills required:
    • IT Helpdesk/Service Desk Support and Customer Interaction
    • Technical Problem Solving
    • Vmware Vsphere / ESXi
    • Networking / Diagnostic / Wireshark
    • Firewall / Security Experience
    • Backup and Recovery
    • Internet Information Services (IIS)
    • Disaster Recovery/Risk Management
    • Experience and Skills Advantageous
    • VOIP / SIP
    • Nagios and Monitoring
    • Dell SAN/Server Administration
    • Knowledge of Contact Centre Technologies e.g. IP PBX, Genesys, Asterisk
    • Asterix
    • Nginx
Apply for this Job

Infrastructure Engineer (Hybrid) position available in Western Cape, Cape Town. This job position was posted by Datafin. The job has been posted as a premium ad on 2024-11-24 at 16:05:46 in the It Computer category

Click Go Apply to apply online!

View Job  Cape Town: Home Loan Administrator posted by FROGG Recruitment

You might also like to look at the available jobs in the same area.

Apply directly on jobmail for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.

We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.


Here are some more related positions


Johannesburg: It Team Lead Infrastructure Engineer – Jhb North

IT Team Leader Infrastructure Engineer JHB North This position will help ensure overall availability and reliability to meet or exceed defined service levels, must be experienced in people management, have a strong technical understanding and the drive and


View Job
It Team Lead Infrastructure Engineer – Jhb North

Johannesburg: Infrastructure Engineer – Vmware, Comptia Server – Johannesburg

Infrastructure Engineer VMware VCP, CompTIA Server - Johannesburg The role of the Data Centre Engineer requires a blend of technical expertise, problemsolving abilities, and collaboration skills to ensure the efficient and secure operation of the data cent


View Job
Infrastructure Engineer – Vmware, Comptia Server – Johannesburg

Johannesburg: Senior Infrastructure Engineer

Responsibilities: Project Monitoring & Support : Monitor the progress and performance of project discipline teams, providing feedback and support, and managing design scope changes. Technical & Commercial Oversight : Provide direction on design quality, sc


View Job
Senior Infrastructure Engineer

Cape Town City Centre: Senior Infrastructure Security Engineer

Experience and Skills: - Minimum 7 years of experience in IT security, with at least 5 years focused on Active Directory - Proven experience in managing and securing multi-domain AD environments - Experience with AD integration in hybrid cloud environments


View Job
Senior Infrastructure Security Engineer

Johannesburg: Voice Infrastructure Engineer

Experience/skills required: 8 Years in a VoIP Engineering role in a service provider environment Experience working with the Broadworks suite of servers is preferred (or similar) Experience working with Oracle SBCs is preferred 8 Years working experience w


View Job
Voice Infrastructure Engineer

Johannesburg: Ict Infrastructure Engineer

Brief Overview of the Role To manage and monitor all installed systems and infrastructure. Install, configure, test, and maintain operating systems, application software and system management tools to ensure the highest levels of systems and infrastructure


View Job
Ict Infrastructure Engineer

Johannesburg: Intermediate Dba L Infrastructure Engineer

Responsibilities: Deploy, configure and maintain Azure Infrastructure components Managing and optimising Azure SQL Databases Support and administer Windows Server Environment Monitor system performance Implement security best practices Automate infrastruct


View Job
Intermediate Dba L Infrastructure Engineer

Cape Town: Infrastructure Engineer posted by The Key Recruitment Group

INFRASTRUCTURE ANALYST JOB ADVERTOur client, is an IT services and technology company headquartered in the UK, with over 25 years of industry expertise. As champions of premium experience-led IT services, they have been on a mission to improve end-user sat

View Job  Cape Town: Learnership Opportunity For Persons Living With A Disability. - Fetc Automotive Sales & Support Services Nqf Level 4 posted by First Car Rental

View Job
Infrastructure Engineer

Cape Town: Civil Engineer Or Civil Technologist (Registered) – Civil Infrastructure posted by Curiska

I am currently recruiting for a civil engineer with experience in theHiring: PrENG civil engineer or technologist (CAPE TOWN) I am currently recruiting for a civil engineer with experience for the design of civil infrastructure i.e. bulk earthworks, roads,


View Job
Civil Engineer Or Civil Technologist (Registered) – Civil Infrastructure

Johannesburg: Infrastructure Engineer posted by PRR Recruitment Services

Infrastructure Engineer - Rneg This well known company based in Sandton is looking for a Infrastructure Engineer, The ideal candidate will have strong experience in AWS, Azure, Cloud Infrastructure and Cloud Storage Degree or diploma is neededSend your CV


View Job
Infrastructure Engineer

Johannesburg: Manager – Infrastructure, Architecture And Engineering posted by IT Ridge Technologies

The main purpose of this position is to provide leadership in the development and operational implementation of infrastructure strategies and plans for the design and ongoing evolution of the enterprise infrastructure architecture in support of the long-te


View Job
Manager – Infrastructure, Architecture And Engineering

Johannesburg: Senior Infrastructure Engineer posted by Keystone Project Recruitment

Are you ready to take your career to the next level? Our client is seeking talented Infrastructure engineers in the Mining Industry to join their dynamic team. Their commitment to innovation and excellence drives them to push boundaries and deliver cutting


View Job
Senior Infrastructure Engineer

Cape Town: Infrastructure Engineer (Hybrid) posted by Datafin

Infrastructure Engineer (Hybrid)IT - InfrastructureCape Town - Western CapeENVIRONMENT: Our client, a prominent provider of cloud Contact Center and CRM solutions in Southern Africa, is seeking a highly skilled and experienced Infrastructure Support Engine


View Job
Infrastructure Engineer (Hybrid)

South Africa: Senior Infrastructure Engineer (Sql) (Jhb / Cpt Remote) posted by Datafin

Senior Infrastructure Engineer (SQL) (JHB / CPT Remote)IT - InfrastructureJohannesburg - Gauteng ~ RemoteENVIRONMENT: A cutting-edge FinTech company seeks the technical expertise of a Senior Infrastructure Engineer to join its JHB / CPT division, but you w


View Job
Senior Infrastructure Engineer (Sql) (Jhb / Cpt Remote)

Cape Town: Infrastructure Engineer (Cpt) posted by Datafin

Infrastructure Engineer (CPT)IT - InfrastructureCape Town - Western CapeENVIRONMENT: A leading cloud Contact Center and CRM solutions provider in Southern Africa is hiring an Infrastructure Engineer to maintain and expand its cloud infrastructure. Responsi


View Job
Infrastructure Engineer (Cpt)

Durban: Infrastructure Engineer posted by Datafin

Infrastructure EngineerIT - InfrastructureDurban - KwaZulu NatalENVIRONMENT: A private higher education distance education provider, duly registered with the Department of Higher Education and Training (DHET) and accredited by the Council on Higher Educati


View Job
Infrastructure Engineer

Gauteng: Infrastructure Engineer – Vmware Vcp, Comptia Server+ – Johannesburg posted by Job Masters (Pty) Ltd

Minimum requirements:Bachelor’s degree in computer science, Information Technology, or related field preferable -Relevant certifications such as VMware VCP, CompTIA Server+, Storage Skills or equivalent        


View Job
Infrastructure Engineer – Vmware Vcp, Comptia Server+ – Johannesburg

Gauteng: Senior Infrastructure Engineer posted by Icon Group

ResponsibilitiesAccountable that the quality and content of deliverables of the infrastructure design discipline are in line with the needs of the client and regulatory authorities and responsible for engineering content, discipline design drawings and tec

View Job  Cape Town: Hybrid Reservations Manager posted by Executive Placings

View Job
Senior Infrastructure Engineer

Gauteng: Senior Infrastructure Engineer posted by MECS Africa

Responsibilities:Project Monitoring & Support: Monitor the progress and performance of project discipline teams, providing feedback and support, and managing design scope changes.Technical & Commercial Oversight: Provide direction on design quality


View Job
Senior Infrastructure Engineer

Johannesburg: Senior Voice Infrastructure Engineer

Our client is a telecommunications service provider, a cloud-based software solutions company offering voice and connectivity, SD-WAN, cloud and hosting solutions. This Senior Voice Infrastructure Engineer position is about delivering (develop, deploy, ens


View Job
Senior Voice Infrastructure Engineer

Cape Town: Civil Engineer (Municipal Infrastructure) posted by Hire Resolve

An established company is currently looking for an experienced Civil Engineer (Municipal Infrastructure) to join their team in Cape Town.The Civil Design Engineer drafts civil engineering designs for roadways, water and sewage lines, and land grading speci


View Job
Civil Engineer (Municipal Infrastructure)

Johannesburg: Mechanical Design Engineer – Roads & Infrastructure posted by Hire Resolve

Job Title: Mechanical Design Engineer - Roads & InfrastructureLocation: JohannesburgSalary: Negotiable Company Description:Our client is a leading engineering consultancy specializing in roads and infrastructure projects. We are currently see


View Job
Mechanical Design Engineer – Roads & Infrastructure

Polokwane: Senior Civil Engineer – Water Infrastructure posted by Hire Resolve

Senior Civil Engineer - Water InfrastructureCompany Overview: Our client is a long-standing, well known engineering firm specializing in engineering solutions across Africa.Position Summary: We are seeking a Senior Water Infrastructure Engineer to lead the


View Job
Senior Civil Engineer – Water Infrastructure

East London: Principal Infrastructure Engineer posted by Hire Resolve

Hire Resolves client is urgently seeking the expertise of a Principal Infrastructure Engineer in East London, EC.Responsibilities:Effective project Planning, Initiation and resource managementPlanning and management of the engineering aspects of the projec


View Job
Principal Infrastructure Engineer

Gauteng: It Team Lead – Infrastructure Engineer – Jhb North posted by Job Masters (Pty) Ltd

Minimum requirements:Bachelor’s degree in computer science, Information Technology, or related field preferable -Relevant certifications such as VMware VCP, CompTIA Server+, Storage Skills or equivalent certifications are desirable -Strong IT/Datacen


View Job
It Team Lead – Infrastructure Engineer – Jhb North

Error making API request.

Share this to someone who needs a job:
Posted in Jobs in Cape Town, Jobs in Western Cape

More Jobs in Your Area