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Brits: Sage Line 500 Customer Agent +(Logistics/Warehouse) posted by Recruitment Web South Africa

Date 2024-11-26
Job Title Sage Line 500 Customer Agent +(Logistics/Warehouse)
Employer Recruitment Web South Africa
More Information
Salary 0
Category Manufacturing
Location North West
/ Brits

Job Summary

Sage Line 500 Customer Agent +(Logistics/Warehouse) Brits Rneg + Penson + Medical + Housing All + 13th Cheque

  • Sales Diploma or Degree
  • Minimum of 3 years experience in a manufacturing environment linked to a customer service role
  • Sage Line 500
  • Ms Excel
  • Google Slides
  • TMS
  • Google Sheets

DUTIES:

  • Capture and process orders received from the customer relationship managers
  • Build positive relationships with customers
  • Provide a centralised point of contact regarding customer orders
  • Daily interface with the sales team regarding new orders
  • Daily communication with transport planners to schedule priority orders
  • Utilise the transport management system (TMS) for updates on customer order status
  • Manage walk-in customers and cash sales.
  • To manage the end-to-end process of all related complaints
  • To ensure complaint resolutions are reached within agreed timeframes
  • Handling calls to resolution
  • Accurately record all customer complaints
  • Monitor customer accounts and activity and follow up
  • Adhere to the companys safety standards

Sage Line 500 Customer Agent +(Logistics/Warehouse) position available in North West, Brits. This job position was posted by Recruitment Web South Africa. The job has been posted as a premium ad on 2024-11-26 at 13:05:29 in the Manufacturing category

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