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Cape Town: Telemarketing Executive posted by Talent Shore PTY Ltd

Date 2025-01-09
Job Title Telemarketing Executive
Employer Talent Shore PTY Ltd
More Information
Salary 20000
Category It Computer
Location Western Cape
/ Cape Town

Job Summary

Role Title: Telemarketing Executive
Reports To:
Sales and Marketing Director Department: Sales and Marketing
Role Purpose:
As a Telemarketing Executive specializing in database cleansing, your primary responsibility will be to contact businesses, gather accurate information, and qualify them based on specific criteria. This role does not involve direct sales; rather, it focuses on maintaining a clean and accurate database while ensuring that the company`s outreach efforts are targeted and efficient.
Key Responsibilities
  • Outbound Calling: Conduct outbound calls to businesses to verify and update contact information in the company`s database.
  • Data Verification: Verify the accuracy of existing business data, including contact names, phone numbers, email addresses, and other relevant details.
  • Qualification Criteria: Use predefined criteria to qualify businesses based on their relevance to the company`s target audience.
  • Data Entry: Enter and update information accurately in the company`s CRM or database system.
  • Documentation: Maintain detailed and organized records of interactions and updates made during the database cleansing process.
  • Relationship Building: Establish and maintain professional relationships with contacts to ensure the collection of accurate and up-to-date information.
  • Communication of Changes: Communicate any changes or updates to the database to relevant teams within the organization.
  • Feedback Loop: Provide feedback on data trends, common issues, and potential improvements to enhance the overall quality of the database.


Requirements

Qualifications and Skills:
  • Communication Skills: Strong verbal communication skills to effectively gather and convey information.
  • Attention to Detail: Keen attention to detail to ensure accurate and reliable data.
  • Database Management: Familiarity with CRM systems and data entry processes.
  • Organization: Ability to manage and organize large sets of data efficiently.
  • Customer Service: A customer-centric approach to ensure a positive experience for businesses contacted.
  • Adaptability: Ability to adapt to different industries, business profiles, and data requirements.


Benefits

Location: Remote
Working Hours: Mon – Fri 9am – 5pm UK
Salary: R20 000 – R24 000

Telemarketing Executive position available in Western Cape, Cape Town. This job position was posted by Talent Shore PTY Ltd. The job has been posted as a premium ad on 2025-01-09 at 15:10:37 in the It Computer category

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