| Date | 2025-01-19 |
|---|---|
| Job Title | I&O Support Engineer |
| Employer | IntelliStaff More Information |
| Salary | 0 |
| Category | Insurance And Investments |
| Location |
Western Cape / Western Cape |
Job Summary
Job Function:
IT Operations
- Monitoring of all Infrastructure as a member of the I&O team
- End-User Support for business and contact center
- Support Business with Telephony, infrastructure and connectivity and MS operations.
- Implement and adhere to best practice guidelines, policies, processes and procedures.
- Ensure technical operational efficiency within the business.
- Execute business needs, based on identified priorities within the team
- IT Operational monitoring and reporting
- Identify, minimize and escalate potential IT risks and opportunities in IT Operations.
- Ensure effective business alignment by developing and maintaining effective relationships with stakeholders as part of the I&O team
- Deliver successful end user support to Business
- Accountable to I&O Operations Specialist
Security and User Management
- Business application security administrator for all core applications.
- Spot checks on Ad accounts
- Assist with IT audits
- Assist with quarterly security reports
- Accountable to I&O Operations Specialist
Infrastructure
- Maintain the current functionality of infrastructure technology within the business
- Implement Infrastructure monitoring benchmarks as identified by the team.
- Accountable to I&O Operations Specialist
Lan & Wan
- Monitor and support the onsite Lan and Wan for Business
- Assist users with password resets and connectivity support
- Accountable to I&O Operations Specialist
Asset Management
- Updating/Maintaining of the asset register for all IT hardware as part of the team
- Accountable to I&O Operations Specialist
Formal Education:
- Appropriate 3/4 year IT qualification
- (Computer and Information Science, Management Information Systems, Information Technology, Computer Engineering, Computer Programming)
- MCSE / MCITP or Recognised Degree/Diploma
- O365 / MS AD and Exchange Certifications OR Azure Virtual Desktop/Cloud PC
Experience
- 5 – 7 Years IT Experience
- Experience in dealing with teams within geographical and technical complex environment.
- Microsoft Server 2008,2012,2016,2019
- Microsoft Exchange 2016, 2019, DAG
- Mimecast Email gateway Management
- O365 /Azure Administration
- RDS Terminal Services (2016,2019)
- Active Directory (2012,2016,2019)
- DNS, DHCP, Routing
- Windows File Server Management (DFS)
- ITIL v3/4
AND / OR
- Azure Virtual Desktop/Cloud PC
I&O Support Engineer position available in Western Cape, Western Cape. This job position was posted by IntelliStaff. The job has been posted as a char8000 ad on 2025-01-19 at 01:02:30 in the Insurance And Investments category
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