| Date | 2025-01-30 |
|---|---|
| Job Title | Call Centre/ Telesales Leadership Position |
| Employer | More Information |
| Salary | Basic salary, Commission, Incentives |
| Category | Sales |
| Location |
eThekwini / Durban |
Job Summary
About Us: Exhilarate is a dynamic and fast-growing company committed to delivering exceptional customer service and driving business excellence. We are looking for an energetic and results-driven Call Centre Leader to join our team and lead a team of professionals to success. Job Description: We are seeking an enthusiastic Call Centre Leader with a learning and enthusiastic mindset as follows: Learn the Telesales business Build a Telesales business/sales team Lead a telesales sales team to success with an Ownership mindset Continue to grow the Telesales channel with an Ownership mindset Key
Responsibilities:
Hands-on experience: Start by learning all aspects of the call centre operations. Team management: Oversee daily operations, ensuring that teams meet performance and quality standards. Coaching and development: Provide ongoing support, guidance, and training to team members. Foster a growth-oriented environment that encourages individual development. Team growth: Identify top talent within the team, promote from within, and help individuals reach their potential. Performance monitoring: Track and report on team performance metrics, implementing improvements where necessary to meet company goals. Motivation and Leadership: Create a positive and motivated work environment that drives team engagement and success.
Requirements:
Proven experience in a call centre leadership role Minimum 3 years with proven track record Strong understanding of call centre operations and performance metrics. Excellent communication, leadership, and interpersonal skills. Ability to work under pressure and drive results in a fast-paced environment. Passion for team development, coaching, and motivating others. Goal-oriented, with a focus on continuous improvement and personal growth. Benefits: Competitive salary (R15,000 R30,000 per month, depending on experience). Opportunities for personal and professional growth. A dynamic and supportive work environment. Opportunity to make a significant impact in a growing company. If you are a passionate leader with a drive to inspire and develop a high-performing team, we would love to hear from you. How to Apply:
Call Centre/ Telesales Leadership Position position available in eThekwini, Durban. This job position was posted by . The job has been posted on 2025-01-30 in the Sales category
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