Atlantic Seaboard: Receptionist posted by HotelJobs

A prestigious 5-star luxury hotel in the Western Cape is seeking a polished, guest-focused Receptionist to join their frontline team. This role is ideal for someone who is passionate about hospitality, service excellence, and creating memorable guest experiences from the very first interaction. ? Key Responsibilities Deliver a warm, professional welcome to all guests. Manage check-ins, check-outs, and room allocations efficiently. Handle guest queries, reservations, and concierge-style assistance. Maintain accurate records, billing, and daily administration. Coordinate with housekeeping, F&B, and management to ensure seamless guest stays. Uphold 5-star service standards at all times. ? Minimum Requirements 12 years experience in a 4- or 5-star hotel front office environment. Strong communication and interpersonal skills. Experience with hotel booking systems (Opera/OPMS or similar) is an advantage. Professional grooming and a warm, confident demeanor. Ability to work shifts, weekends, and public holidays. Strong admin, problem-solving, and guest-relations skills. What the Hotel Offers Competitive salary package. Growth opportunities within a luxury hospitality group. Professional; supportive working environment. Staff meals and additional hotel benefits.