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Balfour: Head of Local Business

Balfour: Head of Local Business

Posted on 2025-08-08 00:00:00

Employer Unspecified
Category Sales
Location Dipaleseng  / Balfour

Job Summary

Responsibilities: Direct responsibility for managing the RSA Local business team including procurement, production, site operations, development, finance and sales teams. Accountable for all people management within the team, including appraisals and training planning. Ensuring the team are happy and motivated, working with HR on any personal issues and escalating any issues to the GM. Managing a diverse functional team, potentially based in different areas of South Africa. Direct responsibility for building a new and effective RSA sales force, including key account management, field sales personnel, HORECA sales personnel & direct delivery teams. Direct responsibility for managing the operations of Factory 1 at Balfour through the factory manager. Direct responsibility for developing and managing a direct delivery operations team for the HORECA sector. Direct responsibility for managing the business within the requirements of BBBEE legislation and the companys structure. Ensuring that all customers and suppliers are managed effectively to maximise product availability in line with forecasts. Ensuring all costings and signed off product specifications are accurate and available in a timely manner for internal and customer requirements. Overseeing procurement and supply operations to ensure that the factory is able to delivery maximum service levels at the right quality. Representing the local RSA business at senior internal business meetings. Building an annual operating plan in line with the companys Annual planning Process delivering a stretching but achievable budget in full and on time. Achieving the annual operating plan updating the business on a regular basis and ensuring that any variances (positive and negative) are effectively communicated. Delivering accurate monthly forecast updates for the business (Latest Estimate) highlighting variances and issues across a 12-month horizon. Delivering weekly flash reports, highlighting variances from forecasts and budget. Requirements: comprehensive experience of strategic customer account management and a very good understanding of the P&L and how to manage the financial performance of the business. Extensive experience of managing sales into sophisticated customers. Experience of the produce / chilled foods industry would be an advantage. Results oriented with strong leadership skills. Strong strategic thinking supported by analytical and tactical implementation skills. Demonstrable experience of managing cross functional teams is a must. Experience of line management of people from different departments, including operations, sales and finance would be a huge advantage. Proven coaching and leadership abilities to create a high performing collaborative team. The ability to negotiate directly with retailers will be key – as well as being able to act as mentor and guide for the RSA local sales & operations teams. Proven ability to articulate key benefits to retailers to beat the competition. It is key that the applicant has an excellent grasp of financial information and the structures behind a P&L. The ability to manage a full supply chain P&L will be critical. The ability to improve financial performance and clearly communicate the changes and results will be important. Experience of working in a food production environment would be an advantage. The ability to understand, analyse and collaboratively improve production processes is something that will need to be developed. Enthusiasm to be hands on, getting into the factory is key. Demonstrable experience in running multi discipline projects for launching and selling into major retailers / foodservice accounts. Category analysis & insight capability. Key to the success of this role will be mentoring the existing team on category management and insights. Experience of creating insightful and easy to understand category recommendations is needed. Advanced Excel skills will be highly desirable. Experience of Microsoft Loop and Power BI would be positive. Able to communicate very effectively across cultures, countries and time zones. A key attribute will be to work effectively across multiple cultures, working with many who have English as a second language. Comfortable when presenting to groups large and small. Presentation skills that can effortlessly switch between informal and highly formal settings. A full driving license and ability to travel internationally are essential for this role. 10 years in a simialr role. Only shortlisted candidates will be contacted.

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