Bellville: Technical Manager – Operations posted by WENZ

About the Role

The Supply Chain team is responsible for identifying and implementing effective processes that will enable a robust supply chain ensuring high levels of availability to support the entire Value Chain. The Technical Manager – Operations role plays a critical part in ensuring compliance with ISO GMP, Sedex SMETA, and ISO 9002 standards.

Key Responsibilities

• Schedule and publish the programme to maintain certification on the above standards.
• Prepare annual budget for authorisation and monthly reviews for the cost of certification.
• Liaise with certifying bodies and coordinate activities required for certification.
• Keep up to date on amendments or changes to Standards.
• Understanding and implementing the requirements for the standards via Internal Auditing and Gap Management which is the backbone of obtaining and maintaining certification.
• Completing, maintaining and version controlling the ISO Library on the K Drive. POL019-0 Document Control Policy and Procedure
• Maintaining: Ensuring that all changes made to procedures are managed in an integrated manner and that the total impact of the change is managed across relevant SOPs, WIs, Documents
• Maintaining the Library indices
• Version Control: Recording changes on the Change Log on the K Drive, and issuing Change Notifications to relevant parties detailing changes
• Completing, maintaining and version controlling the physical Master Library with signed originals in alignment with the electronic Library.
• Assuring the consistency, quality, completeness and
• Agree and communicate the Quality Goals and Quality Management System of the company:
• Publishing an agreed Quality Goals per annum and reporting on progress monthly.
• Ensuring that integration of all policies, procedures and documents within the Company by:
• Assuring the integrity and security of the K Drive ISO Library
• Assuring the conformance to standard of all documents in the ISO Library
• Assuring that full integration of all policies, procedures and documents so that they do not contradict each other and are sufficient to control the quality of the process or action.
• Ensure that all Procedures, Work Instructions and Documents that make up the Quality Management System and cover the work of the Technical Department are in place, up to standard and up to date in accordance with current and best practice.
• Record Out of Specification (OOS), Deviations to Process and Concessions:
• Ensuring that each QO is training and monitoring their staff in the complete and accurate logging of OOS and Deviations on this Log.
• Ensuring that each QO is correctly assigning ownership and agreeing responsibility for action with the owner for all logs by their Inspectors.
• Ensuring that each QO is assigning target completion date with the owner and entering this on the Log
• Investigate, resolve and close:
• Ensuring that each QO is following up on person responsible for action completing their action taken on the Log.
• Ensuring that each QO is completing the Quality Review and updating the Status on the Log.
• Ensuring that each QO is carrying out root cause and prevention where appropriate and that trends and repeats are being systematically eliminated.
• Ensuring that each QO is closing out logged items on time and when appropriate and that any unresolved issues or repeat issues are being raised early and correctly.
• Set up a monthly schedule with each QO to review the above for their area. Include a rating achieved for the year in their performance review score.
• Report on Out of Specification (OOS), Deviations to Process and Concessions:
• Providing dashboard data and overview narrative on OOS, Deviations and Concessions in Monthly Report.

Requirements

Knowledge Standards for GMP and Quality in Cosmetics, Regulations regarding product labelling in Cosmetics, Food or Pharma, Technical Specs in Cosmetics, Food or Pharma, Knowledge of packaging and packaging technology in Cosmetics or Food, Knowledge of formulation and ingredients used in Cosmetics or Food, Effective and practiced use of Word, Excel, Outlook.

Qualifications

Formal education/certifications (Bachelor’s, LLB, Matric, etc.)

Salary & Benefits