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Bloemfontein: Call Centre Agent posted by Mirna Butler Recruitment

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Job Description

About the Role

Are you a motivated and results-driven individual with a knack for sales? Our client is looking for a passionate Call Centre Agent to join their vibrant team! In this role, you’ll be the driving force behind their customer interactions, using your sales expertise to build strong relationships and drive their success. If you thrive in a fast-paced environment and are eager to make an impact, we want to hear from you!

Key Responsibilities

  • Handle customer inquiries and resolve issues efficiently
  • Meet or exceed sales targets and quotas
  • Develop and maintain strong relationships with customers
  • Utilize CRM software to manage interactions and track progress

Requirements

  • Matric
  • Computer literate
  • Fluent in Afrikaans and English
  • Minimum 1 year of experience in a call centre environment
  • CRM (Customer Relationship Management) experience is required

Salary & Benefits

R5 085 per month + Incentives

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Sales/Marketing Jobs in Free State

The Free State region in South Africa offers a range of sales and marketing opportunities across various industries. Typically, this field is characterized by a strong focus on customer engagement, product promotion, and revenue growth. As the economy continues to evolve, companies are investing heavily in digital marketing strategies, making it an exciting time for those interested in sales and marketing roles.

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In terms of compensation, salaries for sales and marketing professionals in Free State can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level positions may start within the R200 000 – R400 000 range per annum, while more senior roles can command higher salaries, typically between R500 000 – R1 million+ per annum. However, it’s essential to note that these figures are broad estimates and actual salaries may differ based on individual circumstances.

Common skills required for sales and marketing professionals in Free State include strong communication and interpersonal skills, the ability to think creatively and strategically, proficiency in digital marketing tools such as social media management and email marketing, and a basic understanding of data analysis and reporting. Other essential skills often include leadership, teamwork, problem-solving, and adaptability. With experience, sales and marketing professionals may also develop skills in areas like project management, change management, and brand development.

Various industries commonly employ sales and marketing professionals, including the financial services sector, technology industry, manufacturing sector, and e-commerce businesses. In these sectors, roles such as account manager, business development manager, marketing coordinator, and sales representative are common.

For those interested in pursuing a career in sales and marketing, there are many opportunities for growth and development. Typically, sales and marketing professionals may progress to senior roles within their current company or move into leadership positions within the organization. Others may choose to transition into related fields like product management, business analysis, or entrepreneurship. With the right skills and experience, a career in sales and marketing can offer a rewarding and challenging professional path.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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