Job Description
Key Responsibilities
- Provide expert consultation and support to faculty and instructional designers in conceptualising, designing, and developing online course components.
- Apply evidence-based instructional design principles to create engaging and effective online learning experiences.
- Support the development of multimedia learning materials including audio, video, and simulations.
- Advise partners on best-use educational technologies to enhance the online learning journey.
- Manage multiple course development projects simultaneously, maintaining timelines and overcoming challenges collaboratively.
- Review and refine online courses to ensure relevance, quality, and alignment with best practices, including conducting quality checks prior to external reviews.
- Conduct research and analysis to understand the needs of adult learners in an online environment.
- Contribute to ongoing innovation and continuous improvement within the Academic Services team.
Qualifications & Experience
- Bachelor’s degree required; Master’s degree in Instructional Design, Education, or a related field preferred.
- 2–3 years’ experience in online course design and development, ideally within higher education or corporate training.
- Proficiency with Canvas and at least one other Learning Management System (LMS).
- Quality Matters Certification is advantageous.
Critical Skills
- Excellent time management and the ability to prioritise effectively in a fast-paced environment.
- Strong project management and organisational abilities, with proven experience managing multiple simultaneous projects.
- High attention to detail and commitment to quality.
- Strong communication skills, both written and verbal, and the ability to collaborate with diverse stakeholders.
- Ability to guide, support, and motivate faculty and design teams.
- Strong interpersonal skills, professionalism, and a diplomatic approach.
- Resourceful problem-solving skills and a proactive attitude.
- Strong understanding of adult learning principles.
- Ability to work independently while managing multiple priorities.
- Proficiency in MS Office and various educational technology tools.
- Professional level English communication skills.
Please note that only suitable candidates will be contacted.
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