| Date | 2024-12-04 |
|---|---|
| Job Title | Otr Technical Representative |
| Employer | Cre8work! More Information |
| Salary | 0 |
| Category | Manufacturing |
| Location |
Gauteng / Boksburg |
Job Summary
We are seeking a skilled and customer-focused Technical Representative to join our team. The successful candidate will act as a liaison between our technical department and customers, providing expert support, troubleshooting, and advice to ensure exceptional service delivery.
Key
Responsibilities:
- Respond promptly to customer inquiries, providing accurate technical information and assistance.
- Diagnose and troubleshoot product or service issues, guiding customers through resolutions.
- Liaise with the internal technical team to escalate and resolve complex problems efficiently.
- Conduct product demonstrations, training sessions, and presentations as required.
- Document customer interactions, issues, and resolutions accurately for future reference.
- Assist in developing technical guides, FAQs, and support materials to enhance customer experience.
- Stay up to date with industry developments, product updates, and best practices.
Qualifications and Skills:
- Proven experience in a technical support, sales, or customer service role.
- Strong technical knowledge in [specific technologies, tools, or systems relevant to the job].
- Excellent problem-solving and analytical skills.
- Outstanding communication and interpersonal abilities.
- Ability to work independently and manage multiple tasks effectively.
Customer Service Representative
Requirements:
- Matric certification
- Comfortable using computers.
- Experience working with customer support
- Contactable references
- Tyre industry knowledge is advantageous
Otr Technical Representative position available in Gauteng, Boksburg. This job position was posted by Cre8work!. The job has been posted as a premium ad on 2024-12-04 at 13:00:17 in the Manufacturing category
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