Job Description
About the Role
Our client is seeking a Store Manager who will be responsible for maintaining customer service, taking control of the entire operation, and ensuring accountability of all tasks and duties in their portfolio.
Key Responsibilities
• Direct all operational aspects including distribution operations, customer service, human resources, administration, and sales
• Assess local market conditions and identify current and prospective sales opportunities; implement and execute action plans based on departmental performance and monthly expenses
• Meet goals and metrics set out in the Ops scorecard
• Manage budget and ensure all expenses stay within the set parameters
• Bring out the best of branch personnel by providing training, coaching, development, and motivation through E-learning, on-the-job training, supplier training
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities, and needs
• Address customer and employee satisfaction issues promptly
• Adhere to high ethical standards and comply with all regulations/applicable laws
• Network to improve the presence and reputation of the branch and company
• Stay abreast of competing markets and provide reports on market movement and penetration
• Weekly meeting with admin supervisor/floor manager and receiving supervisor (separate meeting template to be distributed)
• Weekly stock meeting with floor manager/receiving supervisor to ensure all areas of responsibility are recorded and monitored
Requirements
Matric
Experience managing 20-30 people
Communication skills
Prioritizing
Organizational skills
Interpersonal skills
Dependability
Computer Literate
Excellent verbal and written communication ability
Ability to identify and resolve problems timeously and accurately
Language – proficient in English and Afrikaans
Ability to work with numbers
Salary & Benefits
R30 000 – R40 000 per month
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Retail Jobs in Gauteng
The retail sector in Gauteng is experiencing steady growth, with the demand for skilled professionals driving employment opportunities in various roles. Typically, this includes positions such as visual merchandising assistants, store managers, and logistics coordinators, among others. These careers often require individuals to be adaptable, flexible, and able to work in fast-paced environments.
When it comes to salaries, broad ranges can vary greatly depending on factors such as experience, company size, and industry sector. Typically, salaries for retail professionals in Gauteng generally fall within the following ranges: R40 000 – R80 000 per annum for entry-level positions, with more senior roles commanding salaries ranging from R80 000 – R150 000 per annum or more, depending on individual performance and qualifications.
Common skills required for other retail positions include excellent communication and interpersonal skills, a strong attention to detail, and the ability to work well under pressure. Typically, individuals in these roles also need to be proficient in Microsoft Office software, have basic computer literacy, and be able to lift heavy objects when necessary. Additionally, many employers place a high value on candidates who are customer-focused, flexible, and willing to learn and take on new challenges.
The retail industry sector commonly employs professionals in various roles, including financial services, technology, manufacturing, and e-commerce. These careers often involve working with data, managing inventory, and maintaining a clean and welcoming store environment for customers. Generally, individuals seeking employment in these sectors will need to have a solid understanding of the relevant industry and be able to apply their skills in a practical setting.
For career development, many retail professionals can expect opportunities for growth and advancement within their current organisation or by moving into new roles within related industries. Typically, this may involve completing additional training or education, gaining experience in leadership or management positions, or taking on special projects that showcase one’s skills and abilities.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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