Boksburg: Technical Sales & Operations Lead (Counter & Parts) – Boksburg posted by Dot Service

Technical Sales & Operations Lead (Counter & Parts) – Boksburg Our client, a busy Lawnmower shop in Boksburg, is urgently seeking a highly experienced, results-focused leader to manage their parts counter and coordinate daily sales operations. This is a crucial management-track position that requires exceptional technical depth, proven sales ability and professional leadership skills. Must Drive Sales, Manage Teams and Own the Counter Operations. We are looking for a career professional with a history of stability, this is not an entry-level position. Duties & Responsibilities: * Team Leadership: Act as the Team Leader for the sales counter, providing guidance, training, and support to other sales staff and coordinating workflow with workshop assistants/mechanics. * Sales & Service: Handle complex customer inquiries, diagnose mechanical issues, and ensure the counter team delivers expert, profitable sales of parts, services, and equipment. Administrative Reporting: Generate and manage various daily, weekly, and monthly reports for management, including sales figures, inventory movement, and team productivity. * Operational Excellence: Maintain the highest standards of professional conduct, inventory organization, and customer service delivery across the parts and service counter. Working hours: * Monday to Friday 7:30am – 5:30pm. * Saturdays 7:30 – 1pm (and be available for scheduled shifts on some public holidays.) * 3 Years of Documented Sales Experience with demonstrated success in a leadership, supervisory, or management role. * Mechanical Mastery: Strong, verifiable working knowledge of small engine mechanics (2-stroke and 4-stroke diagnostics, parts, and repair logic). * Professionalism & Reliability: We require a mature, composed individual who consistently demonstrates high ethical standards, reliability, and emotional maturity. This includes excellent conflict resolution and communication skills. * Administrative Proficiency: Strong computer skills (Excel, POS systems) and proven experience in creating and analyzing operational reports.