Bryanston: CLAIMS HANDLER II posted by HR Option
Posted on 2025-05-21 00:00:00
Employer | HR Option |
---|---|
Category | Other Insurance |
Location | Gauteng / Bryanston |
Job Summary
Your:
Formal Education:
- Matric
- Relevant NQF 5
- Successfully completed the RE 5 Examination Level 1
- Commercial and Personal Lines Class of Business
Experience:
- A minimum of three (3) years Claims experience with a claims settling mandate
- A minimum of five (5) years working experience within the Short Term Insurance industry
will enable you to do the following duties:
Processes:
- Effectively maintain claims standards and provide quality client service:
- Register motor / non motor claims for personal and commercial policies
- Appoint assessors
- Confirm and make sure that cover is sufficient
- Responsible for handling of and settling of claims for clients allocated and ensuring accurate capturing and updating on all data systems
- Manage the claim from start through to settlement stage
- Gathering information about the insurance claim from the client and any others involved
- Examining the details on completed forms and checking these against the cover provided by the insurance policy
- Consulting with other staff to decide the outcome of the claim and any compensation to be paid
- Informing the client of the outcome of the claim in writing
- Referring large or complex claims to other professionals such as a loss adjuster
- Determine merits based on facts and investigation of reports presented
- Settle claims within set parameters to avoid leakage
- Obtain all information required for settlement or rejection of claims
- Do continuous adjustments of reserves
- Arrange / deal with the fulfilment of the following:
- Car hire for insured in the event of an accident where vehicle not drivable or of car has been stolen
- Arrange contractors to assist insured with obtaining critical documents to support claim
- Manage salvage process
- motor & non-motor salvage right through to recovery payment received
- Follow up with loss adjustors/assessors periodically/ daily if required
- Ability to negotiate claims with clients, service providers and Insurance market
- Keep detailed, dated file notes of all discussions on the claim files
- Ability to negotiate contentious claim with Insurance market and clients
- Potential errors and omissions must be immediately referred to Claims Manager
- Responsible for completion of claim files upon finalisation of claim and do filing to EDS
- Ensure that claims files are maintained in accordance with operational standard and company procedures
- Daily system updates (Such as diary & daily mail)
- Detail Prompt feedback and handling of complaints (internal & external)
- Ensure resolution of queries and complaints speedily
- To submit and provide insurer feedback & reports as per agreed timelines
- Ensure a pleasant claims experience
- Facilitate and maintain sound working relationships with clients, colleagues, markets, and service providers, including but not limited to local markets
- Ensure policy maintenance after a claim is completed
- Update underwriting of items to be deleted/replaced
- Maintain records of all reports submitted to clients.
People:
- Service delivery to ensure customer satisfaction:
- Maintain service, quality and desired outputs within a specific functional process through ensuring compliance to tactical policies, procedures and standards
- Resolve escalated customer queries and complaints and provide feedback to customers on matters resolved
- Develop work routines in line with operational plans / schedules in order to manage achievement of service
- Delivery goals
- Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery.
- Maintain effective people practices:
- Align own behaviour with the organization culture and values
- Share and transfer product, process and systems knowledge to colleagues
- Collaborate and work with the Claims team to ensure required service levels are delivered.
Technology:
- Continuous improvement to ensure effective service:
- Ensure adherence to organizational policies, practices and procedures
- Identify and recommend areas / ways to improve processes
- DOFA confirmation from FSB
- Cardinal 360 system experience will be an advantage.
Click Go Apply to apply online!
Get Similar Job Alerts
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Bryanston: Sales Executive
Key Responsibilities Develop and maintain strong relationships with corporate, leisure, and travel trade partners Drive sales and occupancy through...
View Job
Sales Executive
Bryanston: Audit Senior (JB5246) posted by Kontak Recruitment
Audit Senior JB5246Bryanston, Johannesburg, Gauteng Compensation R20 000 - R30 000 per month Performance BonusCategory Accounting Are you ready to be part...
View Job
Audit Senior (JB5246)
Bryanston: Mid-Weight Copywriter(JB5262) posted by Kontak Recruitment
Mid-Weight CopywriterJB5262Bryanston, Johannesburg, Guateng Compensation R30 - 35 000 CTC per month Category MarketingCraft compelling copy across multiple...
View Job
Mid-Weight Copywriter(JB5262)
Johannesburg: Financial Manager – Bryanston
The financial manager leads all day-to-day accounting and financial controller operations as well as supporting the Financial Director with ongoing...
View Job
Financial Manager – Bryanston
Bryanston: CLAIMS HANDLER III
Our client with National footprint requires a Claims Handler. Your Formal Education Matric Relevant NQF 5 Successfully completed the RE 5 Examination Level...
View Job
CLAIMS HANDLER III
Bryanston: UNDERWRITER II: PERSONAL LINES
Your Formal Education Matric NQF 5 in Short-Term Insurance Regulatory Exam Level 1 A minimum of four 4 years Personal Underwriting experience Personal Lines...
View Job
UNDERWRITER II
Bryanston: CLAIMS HANDLER II
Your Formal Education Matric Relevant NQF 5 Successfully completed the RE 5 Examination Level 1 Commercial and Personal Lines Class of Business Experience A...
View Job
CLAIMS HANDLER II
Bryanston: Conveyancing Secretary
Minimum requirements Matric 3 years experience dealing with the following bank Portfolios ABSA, Discover, FNB, Nedbank, Standard Bank and SAHL Bonds...
View Job
Conveyancing Secretary
Bryanston: Hospitality Sales Executive
Key Responsibilities Identify, target, and secure new business opportunities across leisure, corporate, and event markets. Build and maintain strong...
View Job
Hospitality Sales Executive
Johannesburg: New Vehicle Sales Executive – Bryanston
Duties include Sell the maximum number of new cars Achieve maximum first and second gross profits Ensure customer satisfaction in accordance with the...
View Job
New Vehicle Sales Executive – Bryanston
Bryanston: Accountant JB5289) posted by Kontak Recruitment
Accountant JB5289 Bryanston, Gauteng R35 000 to R37 000 a month Dependant on experience and qualificationsPermanent A well-established marketing...
View Job
Accountant JB5289)
Johannesburg: Head of Technical & Facilities – Bryanston
Drive and manage the full suite of services related to technical IT functionality and facilities management. Responsibilities Manage the technical...
View Job
Head of Technical & Facilities – Bryanston
Bryanston: Sales Executive
Scope General Purpose Promote the companys image and services to secure new clients and contracts, ensuring maximum growth. Manage all aspects of the sales...
View Job
Sales Executive
Johannesburg: Payroll Specialist – Bryanston – Retail or similar
Ensure effective administration for all payroll processes according to timeframes and governance. Responsibilities Ensure monthly payroll is correct and...
View Job
Payroll Specialist – Bryanston – Retail or similar
Johannesburg: Data Engineer – Bryanston
Responsible for the research and development of business intelligence reports and associated data analytics to drive strategic decision making....
View Job
Data Engineer – Bryanston
Bryanston: Operations Manager
Matric minimum Tertiary education in Sales Marketing would be advantageous Minimum 5-year General Management experience in Hospitality Industry with proven...
View Job
Operations Manager
Bryanston: Accounts Officer / Bookkeeper posted by Kontak Recruitment
Accounts Officer BookkeeperBryanston, JohannesburgR20 000 R30 000 CTC per month dependent on experienceFull-time In-officeA well-established, high-energy...
View Job
Accounts Officer / Bookkeeper
Bryanston: Financial Manager
A B.Com Hons plus completed SAICA or SAIPA articles is essential for the role, plus 5 years related commercial experience as a Financial Manager preferably...
View Job
Financial Manager
Bryanston: Conveyancing Secretary
Minimum requirements Minimum 5 years experience as Conveyancing Secretary Experience on full transfer proses Able to work Independently Available...
View Job
Conveyancing Secretary
Johannesburg: Accountant Bryanston Sandton Johannesburg
Accountant Bryanston Sandton Johannesburg Our client in Bryanston Sandton Johannesburg is looking for an Accountant with completed SAICA articles discharge...
View Job
Accountant Bryanston Sandton Johannesburg
Bryanston: Senior Accountant
Requirements BCom Accounting degree or equivalent qualification Fully competent in preparing accounts up to Annual Financial Statements Demonstrates...
View Job
Senior Accountant
Bryanston: SHORT TERM INSURANCE: ACCOUNT EXECUTIVE – JHBURG
Your NQF 5 Full Short Term Qualification approved by FSCA, 5 Years experience in an Account Executive or similar role, 8 Years experience in Short Term...
View Job
SHORT TERM INSURANCE
Bryanston: SHORT TERM INSURANCE: COMMERCIAL UNDERWRITER
We are looking for an experienced Short Term Insurance Commercial Underwriter. Your Formal Education Matric NQF 5 in Short-Term Insurance Regulatory Exam...
View Job
SHORT TERM INSURANCE
Bryanston: Junior Accountant posted by FROGG Recruitment
Junior Accountant Bryanston Sandton JohannesburgOur client in Bryanston Sandton Johannesburg is looking for a Junior SAICA Accountant with completed SAICA...
View Job
Junior Accountant
Bryanston: UNDERWRITER II: PERSONAL LINES posted by HR Option
YourFormal EducationMatricNQF 5 in Short-Term InsuranceRegulatory Exam Level 1A minimum of four 4 years Personal Underwriting experiencePersonal Lines Class...
View Job
UNDERWRITER II