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Cape Town: Agent Relationship Manager (Sales) B2c posted by HotelJobs

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Job Description

POSITION OVERVIEW The Agent Relationship Manager Southern Africa is a commercially driven role responsible for fuelling new business growth, reactivating dormant accounts, and driving long-term value from existing trade partners. Reporting to the Head of Agent Relationships, this position plays a critical role in shaping the brands market presence by promoting not only its world-class camps and lodges but, crucially, its comprehensive destination management service. QUALIFICATIONS & EXPERIENCE Minimum of 5 years experience in African travel industry. Proven ability to sell and position complex services, ideally within luxury travel, safari operations, or destination management sectors. Strong B2B relationship development and solution-based selling skills that focus on long-term partner enablement over transactional wins. Deep familiarity with the Southern African safari trade landscape; existing contacts or a relevant network are highly desirable. Track record of securing new trade partnerships and reactivating dormant relationships with measurable commercial outcomes. Excellent communication, presentation, and storytelling abilitiesespecially when translating operational strengths into agent benefits. Strong proficiency in Microsoft Office (especially Excel and PowerPoint), with the ability to analyse account data, prepare agent performance reports, and deliver polished client presentations. Skilled in using CRM platforms for managing the sales pipeline, tracking agent engagement, and generating commercial insights. Familiarity with BI tools such as Power BI or similar platforms, with the ability to interpret data dashboards and use insights to inform sales strategy. Digitally confident and professional across communication and collaboration platforms. High integrity, passion for conservation-driven travel, and a self-starting mentality.

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About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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