Cape Town: Assistant Housekeeping Manager posted by Kendrick Recruitment

Assistant Housekeeping Manager Cape Town

Kendrick Recruitment is currently seeking a detail-oriented and professional Assistant Housekeeping Manager to join a prestigious luxury boutique hotel based in Cape Town. The ideal candidate will be passionate about maintaining exceptional standards and delivering outstanding guest experiences within a refined hospitality environment.

Key Responsibilities:

• Maintain guest rooms and public areas to the highest luxury standards.

• Supervise daily housekeeping operations, staff schedules, and workflow.

• Assist with the recruitment, training, and mentoring of housekeeping staff, fostering excellence and engagement.

• Monitor guest feedback and implement improvements to enhance satisfaction.

• Ensure compliance with Standard Operating Procedures, health, safety, and hygiene regulations.

• Manage inventory, supplies, and budgets efficiently, reducing waste and maintaining cost-effectiveness.

• Implement and promote sustainable housekeeping practices throughout the property.

• Demonstrate consistent attention to detail, promptly report maintenance issues, and ensure property standards are upheld at all times.

Qualifications, Skills & Experience:

• Minimum of 2 years experience as an Assistant Housekeeping Manager or in a similar role, preferably within a luxury hospitality environment.

• Strong leadership and team management skills with a hands-on approach.

• Exceptional attention to detail and a proactive attitude.

• Excellent organisational, communication, and problem-solving skills.

• Sound knowledge of housekeeping SOPs, luxury standards, and health and safety protocols.

• Commitment to delivering quality, guest satisfaction, and sustainable practices.

• Excellent verbal communication skills in English.

• Physically capable, including the ability to walk up and down stairs.

• Impeccable grooming and uniform standards.

• Strong active listening skills and guest service orientation.

Technical Skills:

• Proficiency in Opera Property Management System (PMS).

• Competent in Microsoft Office Suite (Excel, Word, Outlook) for reporting and scheduling.

Package:

• Salary: R20,000 R25,000 per month, negotiable depending on experience.

This is an excellent opportunity for an ambitious hospitality professional to grow their career within a leading boutique property, contributing to the continued excellence and reputation of one of Cape Towns finest luxury establishments.