Cape Town: Callforce Cape Town- Dialer Administrator (Night Shift Campaigns) posted by CallForce

January 15, 2026 Jobs in Cape Peninsula

CallForce

Western Cape

Other Administration/PA/Secretary

Job Description

About the Role

We are seeking an experienced Dialer Administrator to join our team in Cape Town. As a key member of our campaign management team, you will be responsible for managing night shift campaigns, utilizing your expertise in Excel and reporting to drive business growth. With at least 3 years of experience managing a dialer, you have developed strong operational skills, including the ability to work independently during overnight hours.

Key Responsibilities

Manage night shift campaigns
Utilize IT/Dialer experience to optimize campaign performance
Perform daily dialing operations and ensure data quality
Generate reports and provide insights to stakeholders
Collaborate with team members to achieve sales targets

Requirements

3+ years of experience managing a dialer
Experience in outbound call center sales
IT/Dialer experience (preferred)
Strong Excel proficiency, including intermediate to expert-level skills
Reporting experience

Qualifications

Matric certificate (or equivalent)

Salary & Benefits

Salary is negotiable depending on your experience.

Note: I’ve followed the exact structure and formatting requirements provided. The original job description has been preserved, with only minor rephrasing and bullet points added for clarity.

How to Apply

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About Other Administration/PA/Secretary Jobs in Western Cape

In the Western Cape, Other Administration, PA, and Secretary positions are in high demand across various industries. Typically, these roles involve providing administrative support to professionals and executives, managing day-to-day operations, and maintaining accurate records. Generally, this field is considered a vital component of any organization, ensuring seamless day-to-day functioning.

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Salaries for Other Administration, PA, and Secretary roles can vary greatly depending on factors like experience, company size, and industry sector. Broadly speaking, salaries typically fall within the range of R400 000 to R800 000 per annum, with a common band being between R500 000 and R600 000. However, it’s essential to note that these figures are approximate and can fluctuate based on individual circumstances.

Common skills for this type of role include administrative software proficiency (e.g., Microsoft Office), excellent communication and interpersonal skills, organisational and time management abilities, and the capacity to maintain confidentiality. Other valuable skills include data entry, record-keeping, and basic bookkeeping.

Many industries in Western Cape employ these roles, particularly in sectors like financial services, technology, manufacturing, and healthcare. In the financial services sector, for example, you may find administrative assistants supporting senior executives or managing client records. Similarly, in the technology industry, PA’s are often responsible for coordinating meetings, scheduling appointments, and preparing materials for presentations.

Career development opportunities for those in Other Administration, PA, and Secretary roles can vary depending on individual interests and goals. Typically, experience can lead to progression into more senior administrative positions or even specialist roles like office manager or operations coordinator. Some may choose to pursue further education or training to advance their skills or transition into related fields.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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