Cape Town: Centre Manager (Paarl) posted by Flair TM
Posted on 2025-07-27 00:00:00
| Employer | Flair TM |
|---|---|
| Category | Property Administrator |
| Location | Western Cape / Cape Town |
Job Summary
Key Responsibilities:
1. Financial Management & Budgeting
- Prepare and manage the centre’s annual income and expense budgets.
- Track rental income, turnover-based rentals, municipal recoveries, and cost control.
- Monthly income statement reporting and budget variance commentary.
- Collaborate with operations for ongoing maintenance and CAPEX planning.
2. Leasing, Renewals & Vacancies
- Oversee lease renewals, tenant exit procedures, and vacant unit readiness.
- Drive leasing through site visits, canvassing, and tenant engagement.
- Work closely with Asset Managers on letting strategy and tenant mix.
- Ensure all leases are concluded timeously and deposits received prior to occupation.
3. Arrears Management
- Weekly collaboration with credit control team.
- Engage tenants on arrears and assist with legal follow-ups.
- Participate in arrears reporting and propose write-offs where necessary.
4. Operational Excellence & Customer Experience
- Ensure the overall look and feel of the centre meets high standards.
- Maintain a customer-centric approach to safety, security, cleaning, and accessibility.
5. Marketing & Brand Management
- Support the development and implementation of the centre’s annual marketing strategy.
- Execute promotions, events, and campaigns that drive footfall and tenant sales.
- Oversee the performance of internal/external marketing teams and agencies.
- Monitor marketing budget and ensure brand consistency across all channels.
- Drive CSI initiatives, media relations, and tenant engagement programmes.
6. Team Leadership & Reporting
- Lead the Centre Management team including marketing and administration.
- Ensure all exhibitions and promotions meet quality standards and income targets.
- Manage internal reporting, monthly packs, and marketing spend presentations.
- Conduct regular team performance reviews and maintain high operational standards.
Minimum Requirements:
- At least 5–7 years of experience in property/centre management, preferably retail-focused.
- Sound understanding of leasing, property finance, facilities management, and arrears.
- Knowledge of budgeting processes and variance analysis.
- Strong leadership and communication skills.
- Proficiency in property management systems (e.g., MDA, MRI, PIMS) is advantageous.
- A relevant tertiary qualification in Property, Business, or Marketing is preferred.
- Must be based in or willing to relocate to Paarl.
- Experience managing a centre with a GLA of ±20,000m² or more is an advantage.
What’s in it for you?
- Join a dynamic property development group with a growing national portfolio.
- Be the key driver of success in one of Paarl’s leading commercial centres.
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