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Cape Town City Centre: Broker Consultant (CPT)

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Job Description

About the Role

A dynamic Micro Insurer is seeking a Broker Consultant to provide high-level administrative support to the Sales Support Department in Cape Town City Centre. The successful candidate will capture Broker information on our in-house system, coordinate Broker applications, and assist in the resolutions of escalations while performing quality checks on documents and processes.

Key Responsibilities

  • Capture Broker information on internal system
  • Assist in compiling all documentation for Broker applications
  • Follow-up with Brokers to obtain outstanding documentation
  • Address enquiries from Brokers
  • Assist in resolving escalations
  • Coordinate with other departments or teams
  • Maintain strong relationships with both internal departments and external Brokers
  • Perform quality checks on documents and processes
  • Identify areas for process improvement and contribute to the implementation of new procedures
  • Provide company administrative support to Brokers
  • Prepare reports, managing client information, and assisting with communication
  • Maintain efficient filing and document control systems
  • Manage service-related calls and tracking progress

Requirements

  • Grade 12 or similar qualification essential
  • Administration qualification is preferred and/or relevant experience
  • Excellent written and verbal communication in English is required
  • Additional Language(s) will be advantageous
  • At least 3 – 5 years’ experience in the Financial Industry, Long Term/Funeral insurance and administrator for Brokers
  • Strong administration and presentation skills
  • Experience with MS Office, intermediate Excel, Word and Outlook are required

Qualifications

  • Grade 12 or equivalent
  • Administration-related qualification (optional)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Admin / clerical / secretarial Jobs in Cape Town Region

The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.

In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.

Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.

These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.

Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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