Cape Town City Centre: Business Analyst (Payment Gateway & Card Processing) Contract (6 months)

ENVIRONMENT: Are you passionate about building world-class payment experiences? Do you have hands-on experience with payment gateway solutions, Online card acceptance and processing, and the South African acquiring landscape? If yes, they would love to meet you. Our client is looking for a Business Analyst who understands the inner workings of payment systems and enjoys creating superior solutions. Join a fast-growing fintech team shaping the future of digital payments in South Africa. This position is on a 6-month Contract basis. DUTIES: Analyse and define business requirements for new and enhanced payment gateway features. Map and optimise end-to-end card payment flows including authorisation, settlement, reconciliation, 3D Secure, tokenisation, refunds and chargebacks. Translate business needs into clear functional specifications and user stories for engineering teams. Support delivery teams through the full SDLC—from requirements, to UAT, to merchant rollout. Stay ahead of South African payments trends, scheme mandates, PASA rules, and regulatory updates. Work across Product, Technology, Risk, Finance and Operations to ensure seamless payment experiences. Partner with merchants and partners to explain payment flows, troubleshoot issues and improve performance. REQUIREMENTS: 2-5 years in SA payments, specifically payment gateways or card-not-present processing. Strong understanding of: Payment gateway card acceptance 3D Secure (1 & 2), tokenization, card vaulting Settlement, reconciliation, chargebacks Fraud prevention and transaction risk analysis API-based payment integrations Proven business analysis skills: requirements gathering, process mapping, writing user stories, acceptance criteria. Experience working in agile environments using tools like Jira, Confluence, Miro, Swagger/OpenAPI. ATTRIBUTES: Excellent communication skills and a passion for delivering high-quality fintech solutions.