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Cape Town City Centre: Customer Service and Sales Support posted by ATM.SA

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Job Description

About the Role

We are seeking energetic, service-driven Inbound Sales Agents to join our growing team in Cape Town City Centre. As a Virtual Sales Assistant handling inbound calls from our USA-based client, you will guide customers through inquiries, assist with product information, and convert interest into successful sales.

Key Responsibilities

  • Handle inbound sales calls and customer inquiries
  • Provide accurate product information and exceptional service
  • Build and maintain strong customer relationships
  • Meet and exceed sales targets and KPIs
  • Manage customer data and ensure accurate record-keeping
  • Collaborate with internal teams and provide insights on market trends

Requirements

  • Minimum 1 year contact centre experience in sales and customer service
  • Matric / Grade 12
  • No criminal record
  • Target-driven mindset
  • Outbound calling experience is an advantage
  • Excellent communication and interpersonal skills
  • Tech-savvy and comfortable working with multiple systems

Salary & Benefits

R8,000 R10,000 per month (no commission, your salary is guaranteed and stable)

Qualifications

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sales Jobs in Cape Town Region

Cape Town’s sales landscape is shaped by the city’s strong economy, diverse industry base, and growing demand for innovative solutions. Typically, sales professionals in this region can expect to find opportunities across various sectors, including technology, financial services, manufacturing, and e-commerce. Generally, these roles require a combination of interpersonal skills, business acumen, and technical knowledge to drive revenue growth and customer satisfaction.

View Job  Cape Town City Centre: IT Client Acquisition Specialist

In terms of compensation, salaries for sales positions in Cape Town vary widely depending on factors such as experience, company size, industry sector, and individual performance. Typically, common salary ranges for entry-level sales roles start around R200 000 – R400 000 per annum, with experienced professionals earning upwards of R600 000 – R1 million or more. However, it is essential to note that these figures are broad estimates and may not reflect actual salaries for specific job openings.

Common skills required for success in sales roles include strong communication and interpersonal skills, the ability to build rapport with customers and stakeholders, a solid understanding of industry trends and market dynamics, and proficiency in CRM software and sales tools. Often, sales professionals also benefit from technical knowledge in areas such as data analysis, marketing, or product development. In addition, many employers place a high value on sales candidates with strong business acumen, problem-solving skills, and the ability to work independently.

Sales roles can be found across various industries, including technology, financial services, manufacturing, and e-commerce. The financial services sector, for example, commonly employs sales professionals to build relationships with clients and promote financial products. Similarly, the technology industry often requires sales talent to drive revenue growth through product sales and partnerships. Manufacturing and e-commerce sectors also frequently rely on skilled sales professionals to expand their customer base and increase market share.

Career development opportunities are available in sales roles, with many employers investing in training and development programs to enhance employee skills and knowledge. Typically, successful sales professionals can expect to progress to leadership roles or transition into specialized areas such as account management, business development, or sales strategy. With experience and a strong track record of performance, sales talent can also pursue opportunities in related fields such as marketing, product management, or entrepreneurship.

View Job  Cape Town City Centre: Sales Executive - Staffing and Outsourcing


This information provides general career guidance. Actual salaries and requirements vary by employer.



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