Cape Town City Centre: Customer Service Consultant – Exports

Customer Service Consultant – Exports Department: Sales and Marketing Seniority Level: Mid Career (4 – 6 years of exp) Location: CPT – Southern Suburbs, Western Cape Salary: R25,000 CTC Negotiable Job Description: The Customer Service Consultant – will report to the Manager and be responsible for various duties, including: Capturing sales orders Handling customer feedback Providing weekly updates Tracking shipments and Liaise with Freight forwarders Incoterms knowledge and Customs declarations The ideal candidate should have a tertiary qualification with practical experience in customer-facing roles. Experience in export processes and proficiency in SAD500, requesting shipping estimates, booking shipments with freight forwarders, and understanding Incoterms are required. Qualification Types: Certificates/Certification, Diplomas Skills: Exports, Client Services, Sales Admin, Freight Forwarding and Shipments, Customs Declarations, Incoterms