Cape Town City Centre: Food & Beverage Supervisor

Food & Beverage Supervisor | Goodwood, Cape Town | Permanent Take the lead in delivering exceptional guest experiences in one of Cape Town’s busiest hospitality environments. This role is ideal for a hands-on Food & Beverage professional who thrives in high-volume operations and enjoys setting the standard for service excellence. As the Food & Beverage Supervisor, you will oversee daily operational delivery across multiple venues, including restaurants, banqueting, and in-room dining. You will ensure smooth service flow, uphold quality and hygiene standards, support staff performance, and maintain consistent alignment with operating procedures. This is a key frontline role requiring strong leadership, attention to detail, and an unwavering commitment to outstanding guest service. Our client is a prominent player in the entertainment and hospitality sector, known for delivering high-energy guest experiences across diverse outlets. You will join a highly professional F&B environment with opportunities to contribute to service quality and operational efficiency. What You’ll Do Oversee daily Food & Beverage operations across designated outlets Ensure consistent guest service excellence and strict adherence to SOPs Supervise, guide, and support F&B staff during shifts Assist with stock control, cash-ups, and administrative processes Coordinate effectively with kitchen, banqueting, and management teams Handle guest queries promptly and professionally Maintain hygiene, safety, and quality standards in line with company policies What You Bring 3-year Hotel School Diploma or equivalent national qualification at diploma level 3–4 years’ experience in the Food & Beverage industry Exposure to banqueting, in-room dining, and restaurant or outlet management Experience in high-volume hospitality environments Strong leadership and team-supervision skills Excellent communication and guest-service orientation Ability to maintain service standards under pressure Strong operational understanding of F&B processes High attention to detail and commitment to quality What Success Looks Like Smooth daily operations with consistent adherence to service and quality standards Empowered, well-coordinated F&B teams delivering excellent guest experiences Fast, professional handling of guest needs and operational challenges Well-managed stock, cash-ups, and administrative requirements Strong collaboration with cross-functional teams across all outlets