Cape Town City Centre: Food & Beverage Supervisor

February 28, 2026 Jobs in Cape Peninsula

Cape Town Region

Catering / hospitality

Job Description

A well known company in the international hospitality sector is seeking for Food & Bev Supervisor based in Cape Town. Main Purpose of the Job: Responsible to supervise the day to day delivery of the food and beverage service and team within a specific outlet/conference centre with the objectives of maintaining standards of service; enhancing the customer experience; and controlling operating equipment and stock in line with Company standards. Duties and responsibilities include: Shift Supervision: Put in place staff scheduling and duty allocations to ensure maximum coverage Handle shift briefings / handovers / shift reports Interact and be present on the floor during service to understand and assist clients with requests, special requirements, recommendations, concerns, resolution of complaints, etc. Manage staff appearance and floor appearance/ functioning of equipment and systems for the outlet Report and resolve any issues experienced Manage the control of stock and operating equipment as per SOP for the outlet Cash-ups at the end of the shift Food & Beverage Product Offering: Monitor service offering / products and pricing within F&B outlets on the casino floor Make recommendations of improvements to the product and service offering Compile and co-ordinate the food and beverage promotional calendar for the outlet Monitor customer service standards in the outlet and identify any areas of concern Conduct maintenance walkabouts for front of house and back of house areas Monitor health, safety, hygiene and environmental elements in the outlet Monitor the use and storage of operating equipment Monitor stock control and operating equipment control processes Investigate variances / discrepancies and take necessary action to correct Conferencing product: Liaises with clients Attends pre-conference meetings Provides client with relevant solutions / options for conferencing Conduct QA to ensure set-up is in line with client requirements Is present at functions to ensure execution is in line with client requirements Manages staff appearance and floor appearance/ functioning of equipment and systems Control and management of stock and operating equipment as per SOP Liaises with Technical to ensure maintenance schedule plan is adhered to Monitors and reports on functions Conducts post-mortem on events and makes recommendations for improvements Provides ideas and solutions that are innovative and in line with industry trends People Supervision: Supervise staff conditions of employment, e.g. attendance, absenteeism, leave, adherence to policies and procedures Identification of employee training needs Perform on the job training and coaching to close developmental gaps and build succession for a talent pipeline within the outlet Manage employee relations within the department Staff communication and motivation Performance contracting, reviews and development Assist in providing resources and removing obstacles to performance Onboarding of new staff members Financial Control: Authorise spend in line with budget Conduct accurate 10, 20-day stock takes for the outlet in line with Company process. Report on any variances for the outlet Deliver Customer experience Monitor service standards and staff: guest interaction on the floor to ensures all guests are treated with courtesy and respect at all times Handle and resolve any quest special requests, queries or complaints Shift hand over ensures that staff can provide customers with relevant service Understand, record and implement special requirements for return guests and VIPs Education, experience and competencies required: 3 year Hotel School Diploma or equivalent National Qualification at a Diploma level 3-4 years in the Food and Beverage industry including experience in banqueting, in-room dining, and/or restaurant operations. Core behavioural competencies Analytical skills Attention to detail Working with information (agreements, laws, regulations, statistics) Reviewing / evaluating information and data Decision-making Planning Influencing & Advising skills Emotional resilience Customer centric Networking and relationship building Innovation & continuous Improvement Technical competencies Food & Beverage Costing Food & Beverage Product Knowledge Speciality Beverage Knowledge Wine, Barrister Team Planning Operational Management Product Development Stock Control Intermediate Computer Skills Micros / Opera is preferred To Apply:

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How to Apply

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About Catering / hospitality Jobs in Cape Town Region

The hospitality industry in the Cape Town region is a thriving sector, driven by tourism and international trade. Typically, this field offers diverse job opportunities for those with a passion for providing excellent customer service and experience the beauty of South Africa’s vibrant culture. Generally, career paths in catering and hospitality are well-established, with a range of roles available to suit various skill sets and interests.

In terms of salary expectations, it is common for entry-level positions in this field to fall within the range of R200 000 to R350 000 per annum, depending on the specific role, experience, and industry sector. However, salaries can vary significantly depending on factors such as the size of the company, level of responsibility, and location. Typically, more senior roles or those in larger organizations may command higher salaries, often falling within the range of R500 000 to R800 000 per annum.

Common skills required for a successful career in catering and hospitality include excellent communication and interpersonal skills, attention to detail, and the ability to work well under pressure. Other essential skills include basic knowledge of food preparation, wine service, or other relevant trade skills, as well as an understanding of customer service standards. Additionally, proficiency in languages such as English, Afrikaans, or isiZulu can be beneficial for working with diverse clientele.

The hospitality industry sector in the Cape Town region is diverse and encompasses various sectors, including fine dining restaurants, hotels, conference centers, and tour operators. Financial services sector companies often employ caterers and hospitality professionals to provide event catering services, while technology industry organizations may require staff with expertise in events management or conference coordination. The manufacturing sector also employs catering and hospitality staff, particularly in the production of food and beverages.

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Career development opportunities abound in this field. Typically, career progression involves working one’s way up through the ranks, starting as a junior staff member and taking on increasingly senior roles such as team leader or department manager. Many organizations offer training programs and mentorship schemes to support employee development and advancement. With experience and additional qualifications, hospitality professionals can move into management roles, become entrepreneurs, or pursue careers in related fields such as sales, marketing, or event planning.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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