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Cape Town City Centre: I&O Operations Support Engineer




Date 2024-04-25
Job Title I&O Operations Support Engineer
Employer
More Information
Salary R26 000 Monthly
Category It Computing Software
Location Cape Town Region
/ Cape Town City Centre

Job Summary

As an I&O Operations Support Engineer, you will be managing the day-to-day Operations to provide delivery of systems and services in order to meet or exceed objectives and service levels.

Requirements:

Appropriate 3/4 year IT qualification.(Computer and Information Science, Management Information Systems, Information Technology, Computer Engineering, Computer Programming). MCSE / MCITP or Recognised Degree/Diploma. O365 / MS AD and Exchange Certifications OR Azure Virtual Desktop/Cloud PC. 5 – 7 Years of IT Experience. Experience in dealing with teams within geographical and technical complex environments. Microsoft Server 2008,2012,2016,2019. Microsoft Exchange 2016, 2019, DAG. Mimecast Email Gateway Management. O365 /Azure Administration. RDS Terminal Services (2016,2019). Active Directory (2012,2016,2019). DNS, DHCP, Routing. Azure Virtual Desktop/Cloud PC. Windows File Server Management (DFS). ITIL v3/4. Exceptional communication skills. Be self-motivated, organized, and the willingness to always learn new technologies.

Responsibilities:

IT Operations: Monitoring of all establishment infrastructure as a member of the I and O team. End-user support for establishment business. IT contact center for establishment. Support Business with Telephony, infrastructure and connectivity, and MS operations. Implement and adhere to best practice guidelines, policies, processes, and procedures. Ensure technical operational efficiency within the business. Execute business needs, based on identified priorities within the team. IT Operational monitoring and reporting. Identify, minimize, and escalate potential IT risks and opportunities in IT Operations. Ensure effective business alignment by developing and maintaining effective relationships with stakeholders as part of the I and O teams. Deliver successful end-user support to businesses. Accountable to I and O Operations Specialist. Security and User Management: Business application security administrator for all establishment`s core applications. Spot checks on Ad accounts for the establishment. Assist with IT audits for establishment. Assist with quarterly security reports. Accountable to IandO Operations Specialist. Infrastructure: Maintain the current functionality of infrastructure technology within the business. Implement Infrastructure monitoring benchmarks as identified by the team. Accountable to IandO Operations Specialist. Lan and Wan: Monitor and support the onsite Lan and Wan for the establishment`s business. Assist users with password resets and connectivity support. Accountable to IandO Operations Specialist. Asset Management: Updating/Maintaining the asset register for all IT hardware as part of the team. Accountable to I and O Operations Specialist.

Salary:

R26 000 – R30 000 On-site position.

I&O Operations Support Engineer position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2024-04-25 in the It Computing Software category

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Cape Town City Centre: I&O Operations Support Engineer

As an I&O Operations Support Engineer, you will be managing the day-to-day Operations to provide delivery of systems and services in order to meet or exceed objectives and service levels. Requirements: Appropriate 3/4 year IT qualification.(Computer and In


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I&O Operations Support Engineer

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