Cape Town City Centre: Junior Systems Support Engineer

What You Bring / Requirements: 2 years’ experience in IT Support Valid driver’s licence and your own vehicle (non-negotiable) Confident remote support skills on Windows 10/11 Knowledge of Windows Server (2012 R2 2022), Active Directory, DNS, DHCP Familiarity with IP addressing, subnetting, basic routing Strong communication skills (written & verbal) Certifications: A, N required Microsoft or Endpoint Security (advantageous) What Youll Be Doing: Remote & Onsite Support Provide high-quality remote support for desktops (Windows 10/11) and perform occasional client visits for consulting and SLA service. System Maintenance Assist in patching, version upgrades, and endpoint/server upkeep using enterprise-grade monitoring and patch management tools. Collaboration & Communication Liaise with peers and clients, ensuring smooth incident resolution and exceptional service delivery. After-hours Coverage (Occasional) Be part of the on-call support team on a rotational basis (under supervision or shadowing). Why This Role Stands Out Structured career development: Ideal for IT professionals eager to progress into more senior infrastructure or consulting roles. Cutting-edge exposure: Get hands-on with diverse Wintel technologies across multiple client environments. Dynamic environment: Work remotely and on-site with a range of businesses, supported by an experienced team. Ongoing learning: Gain experience in system maintenance, patching, and remote desktop/server troubleshooting all with regular training opportunities. Your Growth Path This role is designed for a Junior Support Engineer ready to expand their skills, gain visibility across a wide array of systems, and ultimately grow into more senior support or specialist roles within a highly respected tech firm. Upskilling is highly supported If youre proactive, technically curious and serious about growing in the IT space, this role is made for you. 📩 Apply now and start your next chapter in your career