Cape Town City Centre: Mortgage / Bond Coordinator

R 19 000 – R2 8 000 PM We are seeking a meticulous and proactive Mortgage/Bond Coordinator to join our dynamic UK-based team from Cape Town, South Africa. You will be working from South Africa, doing the administration for UK Bonds. The Mortgage Coordinator will play a pivotal role in facilitating the mortgage application process for our clients, ensuring seamless communication between clients, mortgage lenders, and other stakeholders. The ideal candidate will possess excellent organizational skills, attention to detail, and the ability to thrive in a fast-paced, deadline-driven environment. Yes, you will have lots to learn, but if you worked for a Bond Origination company in SA you will fit in quite easily, with training. Responsibilities: Client Communication: Serve as the primary point of contact for clients throughout the mortgage application process. Clearly communicate the necessary documentation, requirements, and timelines to clients. Address client inquiries promptly and professionally, providing updates on the progress of their mortgage application. Documentation Management: Collect, review, and organize all required documentation from clients, including income statements, tax returns, credit reports, and property information. Ensure all documentation is complete, accurate, and compliant with regulatory standards. Maintain organized electronic and physical filing systems to track client information and documentation. Lender Coordination: Liaise with mortgage lenders to submit client applications and obtain pre-approvals. Follow up with lenders to track the status of applications, resolve any issues, and expedite the approval process. Collaborate with lenders to secure the best mortgage terms and rates for clients. Transaction Management: Coordinate the scheduling of property appraisals, inspections, and other necessary assessments. Facilitate communication between clients, real estate agents, attorneys, and other parties involved in the transaction. Monitor transaction timelines to ensure deadlines are met and milestones are achieved. Compliance and Quality Assurance: Adhere to all regulatory requirements and industry best practices in mortgage processing. Conduct thorough quality checks on client documentation and applications to minimize errors and discrepancies. Maintain confidentiality and integrity when handling sensitive client information. Continuous Improvement: Stay informed about changes in mortgage lending regulations, policies, and procedures. Identify opportunities to streamline processes, improve efficiency, and enhance the client experience. Provide feedback and suggestions for system enhancements or workflow improvements. Requirements: A tertiary qualification in finance, business administration, property, or a related field is preferred. Previous experience in mortgage processing, loan coordination, or a similar role within a brokerage environment. Strong understanding of mortgage products, lending criteria, and industry regulations. Excellent communication skills, both written and verbal, with the ability to interact professionally with clients and stakeholders. Exceptional organizational skills and attention to detail, with the ability to multitask and prioritize effectively. Proficiency in Microsoft Office Suite and mortgage processing software. Ability to work independently and collaboratively in a team environment.