Cape Town City Centre: Sales Administrator (Cape Town)

Qualifications Matric A sales or administration qualification would be advantageous Requirements At least five years proven experience in similar sales administration roles Proven experience within an FMCG environment holding both sales and supply chain operation. Experience within a food packaging / biodegradable / compostable food packaging environment would be advantageous Proven experience / capability in performing sales and / or administration operational requirements Computer literacy in Google Workspace and MS Suite is essential. Duties Sales orders liaise directly with customers (in person or electronically), on all assigned sales orders, ensuring that related operational / administrative processing requirements are performed timely and accurately i.e. produce sales order quotes, capturing order details on relevant internal systems, monitoring and tracking live orders etc. Consistently communicate with customers on the processing status of sales orders (as required). Proactively work with the Supply Chain Function (mainly the CPT warehouse team) to ensure that all sales order requirements are performed timely and accurately achieving excellent service delivery to customers. Maintain filing / records of relevant order documentation as per standard internal processes and ensuring that relevant customer information remains current on internal systems – updating information as and when required. Sales process workflows create / review / maintain / update internal Sales Function SOPs and standard process workflows. This extends to consistently aiming to improve current internal processes. Assist other internal Functions with various sales-related information requests e.g. data gathering, queries / issues / concerns etc. (as required). This extends to ensuring that inter-departmental communication flows consistently remain positive with the best interests of Green Home remaining front of mind. Perform any other ad-hoc administration requirements as requested by the Office & Sales Operations Manager or Head of Sales. Maintain a positive, cooperative and service-driven approach in all internal and external communications.