Key Accountabilities or Principal Responsibilities Primary Duties Oversee night cleaning operations at various sites to ensure high standards of cleanliness and hygiene are maintained. Travel between different contracts and sites as needed. Support on-site supervisors and staff to promote efficient workflow and high morale. Coordinate sourcing and transportation of relief staff after hours. Manage the delivery of cleaning supplies and chemicals to site as required. Conduct regular inspections to ensure compliance with cleaning standards and SLA requirements. Monitor equipment maintenance and conduct routine checks to ensure it is operational and safe. Handle human resource matters, including staff issues and industrial relations. Collaborate with day shift management to ensure smooth transitions and operational continuity. Secondary Duties Address and resolve any complaints or issues that arise promptly. Maintain accurate records and documentation, including OHS registers and Daily Safety Task Analysis. Participate in toolbox talks to promote a culture of safety and communication. Assist with preparation of chemical orders and inventory checks. Complete reports related to safety, cleanliness, and operational performance. Be available to work on weekends and public holidays as required. It should be noted that, for operational reasons, it may be necessary to perform tasks other than those described herein from time to time. Prescribed procedures may be amended by management as and when required Key Skills and Experience Minimum Grade 12 education. Supervisory experience and people leadership of at least 5 years. Proven experience in contract cleaning and managing multiple contracts simultaneously Excellent knowledge of general hygiene practices and facility layouts Strong understanding of cleaning products, their applications, and safety protocols Excellent understanding of Health and Safety practices. A valid unendorsed driver`s license is required for travel between sites People and Management Skill Ability to plan, organise, and control personal work efforts effectively Self-motivated with the capacity to work independently and prioritise tasks efficiently Proactive, disciplined, and detail-oriented in executing tasks Exceptional interpersonal skills with the ability to relate well to staff and clients Hands-on individual capable of using various cleaning equipment and products effectively People and Management Skill Ability to plan, organise, and control personal work efforts effectively Self-motivated with the capacity to work independently and prioritise tasks efficiently. Proactive, disciplined, and detail-oriented in executing tasks. Exceptional interpersonal skills with the ability to relate well to staff and clients. Hands-on individual capable of using various cleaning equipment and products effectively Key result areas Ensure thorough understanding of reporting procedures to both business and client stakeholders Maintain alignment of all outputs with established business requirements and client expectations Recognise the importance of feedback in promoting improvements and ensuring satisfaction Continuously assess and enhance cleaning standards to meet or exceed client requirements Exhibit professionalism in all interactions, recognising that representation of the client is paramount Additional Responsibilities and Skills Ensure thorough understanding of reporting procedures to both business and client stakeholders. Maintain alignment of all outputs with established business requirements and client expectations. Recognise the importance of feedback in promoting improvements and ensuring satisfaction. Continuously assess and enhance cleaning standards to meet or exceed client requirements. Exhibit professionalism in all interactions, recognising that representation of the client is paramount. Interested? Submit your CV now. All vacancies advertised by AFMS Group are in full adherence to South African labour legislation, including the Employment Equity Act, Labour Relations Act, and Basic Conditions of Employment Act. We strive to create an inclusive workplace that values diversity and welcomes applications from all qualified individuals, regardless of race, gender, disability, or any other protected characteristic. Our recruitment process is fair and equitable, focusing on the qualifications, skills, and experience that are relevant to each role. We ensure that all candidates are treated equally, and no discrimination will be tolerated. By submitting your application, you consent to the processing of your personal information in accordance with the Protection of Personal Information Act 2014 (POPIA) for recruitment and hiring purposes.
Soft Services Supervisor position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2025-04-08 in the Domestic Help category
