Cape Town City Centre: Spa Therapist

January 8, 2026 Jobs in Cape Peninsula

Cape Town Region

Catering / hospitality

Job Description

Purpose of the Role To deliver a variety of spa and wellness services in a serene, luxurious environment, ensuring guest comfort, safety, and satisfaction. The role includes maintaining spa equipment and product inventory, responding to guest needs with professionalism and warmth, and contributing to the overall guest experience in line with the company’s standards. Key Focus Areas Uphold the Africology and the company’s Spa philosophy in all daily operations, as trained. Perform treatments and product sales to the highest standards of hygiene, professionalism, and guest care. Provide expert consultations, skin analysis, skincare treatments, and bodywork including massage therapies. Assist in evaluating and improving spa processes and product offerings. Manage bookings, appointments, and maintain accurate client records. Offer informed advice on cosmetic and wellness product purchases. Follow stock control procedures and ensure spa inventory is well-maintained. Ensure accurate and timely billing for spa services, adhering to hotel administrative procedures. Participate in daily briefings and regular strategy meetings with management. Promote spa services by engaging with guests in public areas and during mealtimes when appropriate. Maintain all spa equipment and report any faults promptly to management. Core Criteria: Recognized Spa or Beauty Therapy Qualification. Previous experience in a luxury hospitality spa environment is highly advantageous. Knowledge of TheraVine, TheraNaka, and Africology products and protocols. Strong understanding of hygiene and safety procedures. Exceptional customer service skills in a high-end setting. Familiarity with in-room spa equipment and guest amenities. Knowledge of the company’s offerings and guest experience philosophy. Excellent time management, interpersonal, and problem-solving skills. Proactive, creative, and adaptable approach to guest needs. Loyal, committed, and flexible team player. MAXIMIZING YOUR IMPACT Excellent attention to detail. Guest focus philosophy, living the brand, and driving the experience. Excellent communication skills (written and verbal), practicing honest communication. Team player with positive attitude, enthusiasm, and emotional control. Excellent time management and self-discipline, interpersonal & solution-seeking skills. Proactive, use initiative and creative flair when required. Committed and loyal, adaptable, and flexible. Must work accurately under pressure. People skills tolerance, patience, and care, ability to receive constructive feedback openly. This is a live-out position.

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About Catering / hospitality Jobs in Cape Town Region

The hospitality industry in the Cape Town region is a thriving sector, driven by tourism and international trade. Typically, this field offers diverse job opportunities for those with a passion for providing excellent customer service and experience the beauty of South Africa’s vibrant culture. Generally, career paths in catering and hospitality are well-established, with a range of roles available to suit various skill sets and interests.

In terms of salary expectations, it is common for entry-level positions in this field to fall within the range of R200 000 to R350 000 per annum, depending on the specific role, experience, and industry sector. However, salaries can vary significantly depending on factors such as the size of the company, level of responsibility, and location. Typically, more senior roles or those in larger organizations may command higher salaries, often falling within the range of R500 000 to R800 000 per annum.

Common skills required for a successful career in catering and hospitality include excellent communication and interpersonal skills, attention to detail, and the ability to work well under pressure. Other essential skills include basic knowledge of food preparation, wine service, or other relevant trade skills, as well as an understanding of customer service standards. Additionally, proficiency in languages such as English, Afrikaans, or isiZulu can be beneficial for working with diverse clientele.

The hospitality industry sector in the Cape Town region is diverse and encompasses various sectors, including fine dining restaurants, hotels, conference centers, and tour operators. Financial services sector companies often employ caterers and hospitality professionals to provide event catering services, while technology industry organizations may require staff with expertise in events management or conference coordination. The manufacturing sector also employs catering and hospitality staff, particularly in the production of food and beverages.

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Career development opportunities abound in this field. Typically, career progression involves working one’s way up through the ranks, starting as a junior staff member and taking on increasingly senior roles such as team leader or department manager. Many organizations offer training programs and mentorship schemes to support employee development and advancement. With experience and additional qualifications, hospitality professionals can move into management roles, become entrepreneurs, or pursue careers in related fields such as sales, marketing, or event planning.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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