Cape Town City Centre: TJ 17454 – KEY ACCOUNT MANAGER – TELECOMS

Employer Description Leaders in Crititical Communication Job Description Manage a portfolio of key accounts to achieve long-term success. Develop positive relationships with clients. Assist with the onboarding of new clients Promote company products to clients to ensure optimal sales and customer satisfaction. Track individual sales account targets, aligned with objectives. Articulate the value of our product / service within partners organization. Upsell, cross sell where opportunity exists. Monthly reporting on sales forecasts for coming month. Checking feasibilities within agreed time frame, on all new requests and providing quotes where services are feasible. Presenting the latest pricing on new services to enterprise clients as approved by the Head of Sales. Monthly reporting on quotes accepted for new services and upgrades. Assisting the Head of Sales with ad-hoc duties and requests. QContact calls and ticket management with associated reporting and sales activities at agreed intervals. Qualifications Business, IT, Communications, or Engineering degree/diploma (essential) Professional sales/channel management training or certification (preferred) Skills 5 years experience Key Account Management or similar roles in the Telecoms sector. Customer support. Good decision making Excellent sales skills and sales leadership capabilities; Strong negotiation and consultation skills. Familiar with the key metrics and drivers of value creation. Solid skills in account management methodology. Strong sense of responsibility and commitment, effective communications skills in interacting with people at all levels. Excellent time management, presentation, written and oral skills. Able to work under pressure, multi-tasking and meet deadlines. Benefits Medical Aid Pension Petrol Card Commission