Responsibilities:
- Manage client accounts and ensure prompt resolution of any issues or concerns
- Serve as the main point of contact for clients and address any queries or requests in a timely manner
- Coordinate with utility providers to ensure accurate billing and timely payment of invoices
- Assist clients with setting up new utility services and upgrades as needed
- Prepare and review reports related to utility consumption and cost savings for clients
- Work with the operations team to implement energy-saving initiatives and improvements for clients
- Maintain accurate records and documentation for all client interactions and transactions
- Collaborate with other team members to ensure the smooth delivery of services to clients
Requirements:
- Minimum of 2 years of experience in a client service or administrative role, in the metering industry
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Proficiency in Microsoft Office suite and data entry software
- Knowledge of utility billing processes and regulations
- Ability to work effectively both independently and as part of a team
- Fully Bilingual in English and Afrikaans
Contact Hire Resolve for your next career-changing move.
-
Salary:
negotiable.
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today, contact Ashley Feldtmann at Hire Resolve or on LinkedIn
You can also visit the Hire Resolve website:
Click Go Apply to apply online! Apply directly for this position. Please read all instructions carefully. We do not process job applications; we simply aggregate and display job listings. Client Service Administrator, Upmarket Financial advisory company situated in Bedfordview is looking for a passionate and dedicated Client Service Administrator to join our team. This role offers an exciting opportunity to develop your career in the finan Roles and Responsibilities An exciting opportunity is opening at an Insurance Company based in Bryanston, Sandton. We are looking for a Client Service Consultant to join the team. Interact with customer inquiries via phone, email, and in-person. Provide ti Our client is seeking a motivated and dedicated Inbound Client Contact Centre and Correspondence Administrator to join their team. 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The candidate will be working in the underwriting department, with tasks that includes client services, general administration on current policies. Key responsibilities • Our client in the Insurance industry is looking for a Temp Client Services Administrator.Key responsibilities 1. Render client services • Adhere to client service procedures: maturities, policy contracts, loan applications, cancellations, amendments, Client Services Executive (Insurance)Location: JohannesburgOur client in the Insurance industry is looking for a Client Services Executive. 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