Date | 2024-11-24 |
---|---|
Job Title | Contract Manager (Rfq Tenders) (Cpt) |
Employer | Datafin More Information |
Salary | 0 |
Category | It Computer |
Location |
Western Cape / Cape Town |
Job Summary
Cape Town – Western Cape
- Prepare and issue high volumes of accurate support renewal quotes to customers with a minimum of 90 days before expiration or as per customer/account manager requirements.
- Oversee the process until activation while handling customer queries and internal queries.
- Ensure contracts sold are activated and quality checks are completed.
- Collaborate with Sales and Customer Service teams to address customer inquiries and concerns regarding renewals.
- Maintain accurate and up-to-date records of support renewal and contract activities.
- Negotiate pricing with vendors to secure renewal agreements.
- Essential Must have Matric or Grade 12.
- 5+ Years experience in a similar role in the IT industry.
- Understanding of RFQ and tender processes.
- Good understanding of contracts, purchase orders and billing.
- Experience working on Vendor tools/portals.
- Understand enterprise infrastructure products and be willing to learn and understand basic technical aspects of the products.
- Work with large amounts of data in a structured manner to gather and execute on information.
- Strong customer services skills.
- Strong computer skills. (MS Office).
- 2-Year IT Diploma or equivalent a bonus.
- ITIL Awareness.
- Experience with HPE.
- Must have worked closely with customers (internal and external) and vendors alike.
- Have a hunger to continually learn and upskill.
- Very high attention to detail and accuracy with multitasking a key requirement for success in this role.
- Outstanding time management skills and ability to prioritize opportunities to ensure effective and timely follow-up.
- Ability to build and maintain strong relationships with all stakeholders.
- Effective use of customer information, sales resources and database to maximize productivity.
- Strong communication and interpersonal skills with a positive attitude.
- Ability to work under constant pressure and be able to meet tight deadlines.
- Self-managed and be able to work independently.
- Work in structured and organized fashion to achieve goals.
- Must be punctual, disciplined and dedicated to effectively execute job requirements keeping in mind INTERNAL and EXTERNAL HR and IT policies in place.
Contract Manager (Rfq Tenders) (Cpt) position available in Western Cape, Cape Town. This job position was posted by Datafin. The job has been posted as a premium ad on 2024-11-24 at 16:05:58 in the It Computer category
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