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Cape Town: Crm Business Analyst posted by IGrow Wealth Investments

Date 2024-09-15
Job Title Crm Business Analyst
Employer IGrow Wealth Investments
More Information
Salary 0
Category It Computer
Location Western Cape
/ Cape Town

Job Summary

IGrow Group of Companies, one of SAs top property investment companies is seeking a dynamic and forward-thinking CRM Business Analyst to the join their team in Cape Town.

Requirements:

  • Matric
  • A degree in Business Administration, Information Technology, Computer Science, Marketing, or a related field
  • 3-5 years experience in a CRM Analyst role preferably in financial services
  • Selfstarter with strong initiative and problem-solving skills
  • Track record of leveraging industry and internal proof points
  • Ability to handle a large number of projects and deadline driven
  • Self motivated and able to complete tasks with minimal instruction
  • Highly organised
  • Work from the office
  • Hands-on experience with popular CRM systems like Salesforce, Zoho and Pipedrive is crucial.
  • Experience in business analysis, particularly in understanding business processes and translating them into technical requirements, is essential.
  • Experience in managing or supporting CRM-related projects, including implementation, customization, and integration with other systems.
  • Familiarity with the industry in which the CRM will be applied e.g., finance, is beneficial

Duties and responsibilities include, but not limited to:

  • Lead day to day system management and optimization.
  • Optimizing software to the best of it`s ability
  • Reporting, updating, account sorting, account ranking, data entry and account management
  • Organizing and analyzing marketing and customer data and helping Sales and Marketing teams
  • Analytical and data driven approach to creating new revenue opportunities
  • Knowledge of customer acquisition and retention strategies
  • Creating new policies and optimizing the relevant systems usage with the Sales teams
  • Exceptional verbal and written communication skills
  • Social and emotional intelligence to tailor interactions for internal stakeholders
  • Extensive product knowledge of Zoho, Pipedrive and Salesforce.
  • Technology skills in multiple CRM systems, software and applications
View Job  Cape Town: Head Of Desk/Trading posted by Hire Resolve

Crm Business Analyst position available in Western Cape, Cape Town. This job position was posted by IGrow Wealth Investments. The job has been posted as a premium ad on 2024-09-15 at 13:00:36 in the It Computer category

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