Date | 2024-11-16 |
---|---|
Job Title | Customer Service Advisor |
Employer | Tower Group More Information |
Salary | 8500 |
Category | Logistics |
Location |
Western Cape / Cape Town |
Job Summary
The Agent: Customer Service provides the first line of service to customers, assisting customers with the pickup and return of their rental vehicle, and with all other requests for assistance related to reservations, during or post-rental queries etc.
Qualifications and Experience
- Effectively handle all aspects of the customers check-out and check-in rental transaction in accordance with company, quality control, claims and accident procedures.
- Making, amending, cancelling and monitoring reservations as required.
- Provide excellent customer service, effectively assisting with customer queries.
- Various admin and general office duties, for example capturing fuel, VRVs, non revs etc., following up on overdue rentals, scanning, partial billing, fleet movement control, claims reports, rental deposits, handing in and recording of all customers lost property recoveries from vehicles.
- Responsible for the security and quality control of vehicles and other company property.
- Identification and reporting of expired licenses, service due vehicle and any other issues not conforming to our quality standards.
- Adherence to good housekeeping and general cleanliness standards for branch environment.
- Other duties on request.
Qualifications and Experience
- Minimum Experience:
- Minimum of 2-year front office/ customer service experience.
- Minimum Qualification:
- NQF level 4 (Matric or equivalent)
- Minimum
Requirements:
- Code 8 drivers license must have at least 1 years driving experience.
- Computer literate.
- Essential to Note: The successful candidate must be willing to work overtime/shifts/weekends when required.
Customer Service Advisor position available in Western Cape, Cape Town. This job position was posted by Tower Group. The job has been posted as a premium ad on 2024-11-16 at 13:10:25 in the Logistics category
Click Go Apply to apply online!
You might also like to look at the available jobs in the same area.
Apply directly on jobmail for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.
We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.
Here are some more related positions
Gauteng: Customer Service/Sales Representative – Urgent Position posted by Sidqcon (PTY) LTD
We are looking for an enthusiastic Customer Service Representative / Telemarketer to generate sales either by cold calling or answering requests in a fast pace environment. You will be responsible for influencing existing or potential customers to buy prod
View Job
Customer Service/Sales Representative – Urgent Position
Durban Central: Customer Service Officer posted by La Lucia Surgical & Medical Clinic
We are looking for a customer service officer with superior communication skills and a great work ethic to join our team. As the customer service officer, you will work directly with customers to meet their needs, answer their questions and provide support
View Job
Customer Service Officer
Johannesburg City: Customer Service Representative – Urgently Needed posted by Perfect Dealz
Join our dynamic team at an online store in Wynberg, Sandton, Johannesburg, as a Customer Service Representative! This role is crucial for delivering exceptional service and support to our customers.Key ResponsibilitiesAssist Customers: Provide friendly as
View Job
Customer Service Representative – Urgently Needed
Midrand: Logistics And Customer Service Manager
Minimum requirements for the role: Must have a Bachelors degree in Supply Chain Management, Logistics, Business Administration, or a related field Minimum 5 years professional experience in customer service, logistics, or supply chain roles within the crop
View Job
Logistics And Customer Service Manager
Johannesburg City: Customer Service Consultant posted by Chain Reaction Consulting
Chain Reaction Consulting is Urgently hiring, Ackermans, Game and Marko retail assistants no experience needed.Chain Reaction Consulting is a marketing company dealing with client services, we are in partnership with different retail stores such as Game, M
View Job
Customer Service Consultant
Johannesburg: Ocean Export Customer Service Controller
My client is seeking a well-spoken, articulate Ocean Export Controller to handle the front end of the Operations process. You will be responsible for dealing with the clients one-on-one, handling the forwarding aspect of the shipment. Min. 5 years in Ocean
View Job
Ocean Export Customer Service Controller
Cape Town City Centre: Customer Service Liaison Â?? Goodwood, Cape Town
Requirements: Matric / Grade 12 Qualification Minimum 2-3 years of experience in a customer service or customer-facing role. Experience in handling customer escalations and resolving complex issues. Strong computer literacy and experience with MS Office (W
View Job
Customer Service Liaison Â?? Goodwood, Cape Town
Johannesburg: Customer Service Agent – Credit Card Support (3-Months Contract)
Are you passionate about delivering exceptional customer service in the banking industry? We’re looking for an experienced Customer Service Agent to join our team, focusing on credit card-related queries on a 3-month contract. Key Responsibilities: Handle
View Job
Customer Service Agent – Credit Card Support (3-Months Contract)
Johannesburg: Inbound Call Centre / Customer Services (3-Month Contract)
One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: Matric No less than 2 years` experience within banking / financial s
View Job
Inbound Call Centre / Customer Services (3-Month Contract)
Cape Town City Centre: Customer Service Agent – Technical Support Usa Hours – Cape Town
About the Role: We are looking for Customer Service Representatives to support our client operating as an MVNO (Mobile Virtual Network Operator), meaning we provide mobile services without owning the physical infrastructure. Our goal is to deliver exceptio
View Job
Customer Service Agent – Technical Support Usa Hours – Cape Town
Cape Town City Centre: Customer Service – Usa Hours Cape Town
Candidate We are looking for an individual to join our operation as an agent. The basic function of this individual is to receive incoming calls and address all customer needs while adhering to company policies and procedures. What the ideal candidate look
View Job
Customer Service – Usa Hours Cape Town
Cape Town City Centre: Greenlight Expert – Customer Service (6-Months)
Deliver 5-star, in-person support to driver-partners and riders. Reviewing and approving vehicle documents. Help existing driver-partners troubleshoot any issues they experience (i.e. a delayed payment). Assist with events and promotions as needed. Walk dr
View Job
Greenlight Expert – Customer Service (6-Months)
Cape Town City Centre: Customer Service (E-Hailing) – 6 Month Contract
One of our well known international driver platform / e-hailing clients are looking for experienced Customer service agents to join their Cape Town team on a 6-month contract. Responsibilities: Offer and driving 5 star service to the driver partners Come u
View Job
Customer Service (E-Hailing) – 6 Month Contract
Alexandra: Customer Service Representative – Hiring Multiple Candidates, Urgently Hiring posted by Stage Zero Recruitment
Customer Service Representative Client Support & On-boarding (Relocation to Asia)Location: Southeast Asia (Relocation Package Provided)Position: Customer Service Representative Client Support & On-boardingType: Full-TimeLooking for an Exciting Career Cha
View Job
Customer Service Representative – Hiring Multiple Candidates, Urgently Hiring
Cape Town Region: Customer Service Administrator
Minimum requirements: Grade 12 Minimum of 2 years in customer service, sales administration, or a related administrative role, preferably in industrial equipment, manufacturing, or B2B environments Strong organizational and multitasking skills, with high a
View Job
Customer Service Administrator
Cape Town City Centre: Customer Service Liaison
An exciting opportunity is available for a dynamic Customer Service Liaison based in Cape Town. The Customer Service Liaison serves as the primary point of contact between the company and its customers. The role is focused on ensuring customer satisfaction
View Job
Customer Service Liaison
Cape Town City Centre: Customer Service Agent – Technical Support Us Hours Bpo – Cape Town
About the Role: We are looking for Customer Service Representatives to support our client operating as an MVNO (Mobile Virtual Network Operator), meaning we provide mobile services without owning the physical infrastructure. Our goal is to deliver exceptio
View Job
Customer Service Agent – Technical Support Us Hours Bpo – Cape Town
Cape Town City Centre: Gl Expert/Customer Service (6-Months Contract) Western Cape
We are looking for a Driver GL Expert to manage and support the operational processes related to driver accounts. This is a 6-month contract role where you’ll assist drivers with inquiries, resolve account issues, and ensure a seamless customer experience.
View Job
Gl Expert/Customer Service (6-Months Contract) Western Cape
Durban: Office Assistant Clerk/Customer Service Callcenter
Responsibilities Include Reception Typing Record keeping Handling of switchboard Client Services Data input and scanning of documents General office duties Handling of petty cash We are seeking a detail-oriented and experienced Call Quality Assessor to joi
View Job
Office Assistant Clerk/Customer Service Callcenter
Cape Town City Centre: Customer Service Representative (Csr) Team Supervisor – German
The Customer Service Representative (CSR) Team Supervisor - German is responsible for leading a team of German-speaking CSRs, ensuring the delivery of outstanding customer service. You will oversee daily operations, guide and support your team, and ensure
View Job
Customer Service Representative (Csr) Team Supervisor – German
Boksburg: Customer Service Rep – Oem – East Rand
Customer Service Representative - OEM East Rand Job purpose - Ensuring an unbeatable customer service through effective and efficient support to the business in support of achieving the business goals. Minimum requirements: Grade 12 as a minimum. Desirable
View Job
Customer Service Rep – Oem – East Rand
Johannesburg: Customer Service Liaison Officer
Minimum Requirements Grade 12 or equivalent 3 – 4 Years previous experience in a similar Customer Liaison role in a manufacturing environment Working knowledge of InforVisual (ERP System) advantageous Proficient on MS Office Suite Responsibilities Maintain
View Job
Customer Service Liaison Officer
Johannesburg: Customer Service Liaison – Heat Exchangers (Germiston)
Qualifications and Experience - Grade 12 or equivalent qualification. - Previous experience in a customer service role, ideally within a manufacturing environment. - Familiarity with InforVisual (ERP System) is advantageous. - Proficiency in MS Office appl
View Job
Customer Service Liaison – Heat Exchangers (Germiston)
Northern Suburbs: Customer Service Trainee posted by PHK Management
Kohler Motors Parklands, belonging to the Bosch Car Service network, is looking for a young person to be trained as Customer Service Advisor.The successful applicant must be matriculated, well groomed and well spoken, love cars and like to work in a pleasa
View Job
Customer Service Trainee
Midrand: Customer Service Consultant posted by Essentra Components
Full Customer Service Related Duties: Education:High School (matric) (Required), Reasonable pass marks obtained. Experience:Customer service fields, 2 years min (Required) Will be a key support between Sales and Warehouse departments and processing daily o
View Job
Customer Service Consultant
Email Alerts
Click the button below and submit your email to receive email alerts with the latest jobs.
This service is offered by Result Generation
We do not save your information, and your email is the only information we forward to the service.
If you wish to unsubscribe, please click here