Customer Service Agent
Posted on 2025-04-10
Employer | Hire Resolve |
---|---|
Salary | 0 |
Category | Sales Marketing |
Location | Western Cape / Cape Town |
Job Summary
Job Title: Customer Service Agent
Location: Cape Town
Hire Resolve`s client is seeking a Customer Service Agent to join their Sales department team in Cape Town! Your efforts will directly contribute to the overall customer experience and the smooth operation of the companys shipping processes.
Requirements:
- In possession of an appropriate tertiary qualification backed by hands-on experience in customer-facing roles
- Proficiency in export processes, including understanding SAD500, requesting shipping estimates from freight forwarders, placing bookings, and comprehending Incoterms
- Strong ALC benchmarking scores
- Strong problem-solving and solution-generation skills
- Experience with customer-related systems
- Excellent verbal and written communication skills
- Strong analytical skills, integrity, and self-discipline
- Well-groomed and presentable
- Proficiency in Microsoft Office, with a strong emphasis on Excel
- Experience with Sypro
Key Deliverables:
- Receive and process customer orders, consignment stock orders, and manufacturing stock orders in line with standard operating procedures
- Track and manage customer orders throughout the entire process
- Ensure timely updates and excellent customer service
- Work closely with the Shipping Manager to ensure smooth order flow and delivery
Contact Hire Resolve for your next career-changing move.
-
Salary:
negotiable.
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today, contact Mariaan Smit at Hire Resolve or on LinkedIn
You can also visit the Hire Resolve website:
Click Go Apply to apply online! Apply directly for this position. Please read all instructions carefully. We do not process job applications; we simply aggregate and display job listings. We are looking for a sales & customer service coordinator to join our team Responsibilities include :Provide Retail / Wholesale sales and customer service support Manage inbound calls & Client queries Prepare quotes and follow up with clients liaise with c In this position you`ll be responsible for overseeing the sales operations of a company, providing guidance, and ensuring the sales team meets its targets. Here`s a typical job description for each role.Key Responsibilities:Team Management: Lead and motiva Requirements: Matric essential. Degree or Diploma in Supply Chain or Shipping and Logistic, a strong preference. Microsoft Office essential. Previous experience in Export Trade Lane Control. Key Performance Areas: Maintain and update sailing schedule. Mana A vehicle repair and maintenance workshop that services and repairs most makes of cars, bakkies and SUVs is looking for an experienced counter parts salesperson to join their dynamic, growing team.The ideal incumbent is an experienced, polite, presentable In this role, you`ll be the voice of our brand, communicating with customers, identifying their needs, and delivering a top-notch experience. You`ll be the superhero they need, retaining customers, logging complaints, and offering new products and services You`ll be the voice of our brand, communicating with customers, identifying their needs, and delivering a top-notch experience. You`ll be the superhero they need, retaining customers, logging complaints, and offering new products and services that make the Key Accountabilities/ Principle Responsibilities Ensure that all station staff carry out and perform their duties strictly in accordance with the contractâ??s Quality Management System encompassing: · The Clients Rules · Customer Relations · Job Title: Customer Service Representative Summary The Customer Service Representative (CSR) is the frontline contact for our clients, ensuring a seamless experience when engaging with our company. This role involves processing orders, resolving customer i REQUIREMENTS Previous experience in a receptionist or customer service role preferred. Strong verbal and written communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook) and reservation systems. Ability to multitask and work efficientl Minimum requirements include Matric and a Supply Chain diploma/degree or equivalent qualification, along with 2-3 years experience in an FMCG field. Proficiency in MS Excel and ERP systems like Syspro or SAP is also necessary. Senior Customer Service Rep R Minimum Requirements: B-Degree (3 years). 6 years of experience in Sales, Channel & Consumer Marketing, Logistics, or Supply Chain. Strong communication and interpersonal skills. Business acumen with the ability to engage at all levels. Highly computer lit We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be ab Customer Service Administrator MID524 Location: Beaconvale, Cape Town URGENT POSITION Job Summary: We are looking for a Customer Service Administrator with experience in the manufacturing or production industry to join our team. The ideal candidate will ha REQUIREMENTS Previous experience in a receptionist or customer service role preferred. Strong verbal and written communication skills. Proficiency in Microsoft Office (Word, Excel, Outlook) and reservation systems. Ability to multitask and work efficientl This is a target-driven role, and you will need to exhibit strong communication and problem solving skills to meet daily performance goals. The environment is customer centric with a key focus on Customer Satisfaction Scores ( Customer Service Agent (Onsit Minimum requirements: To be the first point of contact for our customers. The advisor provides exceptional customer service and support while taking full ownership of enquiry resolution. You will be accountable for following established scripts and process Our client is seeking an experienced Service Manager in Cape Town. This role will not have any warehousing responsibilities, but it will also involve a client-facing role. Location: Cape Town Requirements: Route Planning experience Fleet Management experie Are you energetic, customer-focused, and ready to make a difference? We are seeking dynamic individuals to provide top-notch support and create positive experiences for our valued customers. Join us in delivering exceptional service and building lasting re Join Our Team as a Customer Service Consultant!Are you passionate about helping others? Do you thrive in a fast-paced environment? Were looking for enthusiastic Customer Service Consultants to join our dynamic team!What Youll Do:*Provide top-notch support Roles & Responsibilities: Responding to emails & whatsapps from parents and schools (keep emails >10 by 16h00) Allocating payments via email & whatsapp Answering phone calls and assisting with queries & requests from parents and schools Ensure tuckshops wi Required qualification and working knowledge: Bachelorâ??s degree in related fields Experience as a Client Service Delivery Agent 2 Years of experience in administration (preferably in ICT) Experience in dealing with Corporate Customers French or Portugues Job Title: Customer Service Representative – Courier Industry MID516 Location: Vereeniging Job Summary: We are seeking an energetic and results-driven Customer Service Representative to join our dynamic team in the courier industry. The ideal candidate wil Required qualification and working knowledge: Relevant bachelors degree 5 Years of experience in a similar role (Preferably in ICT) Experience as a Client Service Manager 2 Years of experience in a supervisory role Experience in managing teams dealing with Employer Description The largest critical communications provider in South Africa Job Description IT Support Management Oversees budgeting, reporting, planning, and auditing Monitors an organizations servers, networks, and computer systems for irregulariti One of our leading automotive client based in Gauteng is looking to hire a Customer Service Consultant to join their team on a Fixed Term Contract. ESSENTIAL SKILLS REQUIREMENTS: SAP, PowerPoint, Excel, Organisational skills, Diary management, Communicatio
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