Cape Town: General Manager – 3PL Operations / Logistics posted by Time Personnel

Job Description

REQUIREMENTS

Bachelor’s degree – Operations, Business Administration/Management, or a related field
5+ years’ experience in a Senior Operations or General Management role within a large, Logistics complex organisation
Proven experience in financial management, budgeting, and P&L ownership
Background in Logistics, Operations, or Large-scale Enterprise environments preferred
Strong analytical, problem-solving, presentation, and critical-thinking skills
Demonstrated ability to lead complex programs, cross-functional initiatives, and change management efforts
Experience in data modelling and analysis
Track record of high performance, ownership, and delivery in unstructured environments
Energetic, action-oriented, and solutions-driven leadership style
High EQ Emotional Intelligence

DUTIES

Direct & oversee all logistic hub operations ensuring efficient, safe, consistent service delivery
Identify operational inefficiencies and implement practical, scalable solutions
Build and maintain strong relationships with key internal stakeholders as well as the franchisor, ensuring service excellence and customer satisfaction
Develop and execute operational strategies aligned with the company’s growth objectives
Apply a data-driven approach to forecasting, capacity planning, and customer growth initiatives
Recruit, onboard, lead, and motivate management and operational teams
Foster a high-performance culture with clear accountability, KPI tracking, and continuous development
Own full P&L responsibility for the hub, including budgeting, cash flow management, cost control, and financial reporting
Ensure adherence to internal policies, industry standards, and regulatory requirements while maintaining the highest levels of operational quality
Identify financial, operational, and people-related risks and implement mitigation strategies
Lead change management initiatives across large and diverse teams
Partner with IT and third-party service providers to deliver enterprise-level systems and tools

Salary: R negotiable dependent on experience

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