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Cape Town: Group Senior Learning & Development Coordinator | Hospitality | Fixed-Term Contract posted by O’Brien Recruitment

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Job Description

About the Role

A respected and progressive hospitality group known for its commitment to employee wellness, community upliftment, and environmental responsibility is seeking a Group Senior Learning & Development Coordinator to join their People & Culture team. This is a role for someone who thrives on structure, momentum, and meaningful impact.

Key Responsibilities

  • Plan, coordinate, and manage group-wide learning initiatives
  • Approve and oversee training logistics, materials, and content
  • Act as the primary point of contact for managers, HR, and external training providers
  • Produce management reports and analyse learning data to identify gaps and trends
  • Handle escalated queries related to training and development
  • Oversee trainee and student programmes, ensuring compliance and smooth delivery
  • Review and approve course materials, presentations, and learning content
  • Support operational aspects of ad-hoc projects and special initiatives

Requirements

  • Matric Certificate or Diploma in Business Administration / Office Management (NQF 46)
  • Minimum 5 years experience in a professional training environment or executive administration role
  • Strong organisational and time-management skills
  • Excellent attention to detail and accuracy
  • Proficiency in MS365 (essential)
  • Excellent communication and interpersonal skills
  • Ability to manage multiple priorities under pressure
  • Proactive, solution-orientated mindset

Qualifications

  • Matric Certificate or Diploma in Business Administration / Office Management (NQF 46)

Salary & Benefits

An empowering, people-first work environment with a remuneration package including medical aid and retirement benefits, 21 working days leave per annum, and additional company benefits.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other Tourism/Hospitality Jobs in Western Cape

The Western Cape is a thriving region for other tourism and hospitality careers, with a diverse range of industries catering to both local and international clients. Typically, this sector experiences steady growth due to the province’s reputation as a popular tourist destination, attracting millions of visitors each year. Generally, job seekers in this field can expect to find employment opportunities across various sectors, from luxury hotels to outdoor adventure operators.

Salary ranges for careers in other tourism and hospitality vary widely depending on factors such as experience, company size, and industry sector. While broad salary expectations are difficult to pinpoint, it’s common for entry-level positions to fall within the R20 000 – R40 000 per month range, with more senior roles potentially exceeding R80 000 – R150 000 per month. However, these figures are highly variable, and actual salaries can differ significantly based on individual circumstances.

Common skills required for careers in other tourism and hospitality include excellent communication and interpersonal skills, a strong attention to detail, and the ability to work well under pressure. Other essential skills often include language proficiency (especially English and Afrikaans), knowledge of local culture and customs, and experience with customer service or marketing. Additionally, having a basic understanding of financial management, conflict resolution, and team leadership can be beneficial in advancing one’s career.

The Western Cape is home to various industries that commonly employ professionals in other tourism and hospitality, including the financial services sector, technology industry, manufacturing sector, and more. These sectors offer diverse opportunities for job seekers, from working as a concierge or tour guide to managing hotel operations or marketing campaigns.

Career development opportunities abound in this field, with common paths including taking on additional responsibilities, pursuing specialized training or certifications, and moving into management roles within existing companies. With experience and dedication, professionals can transition into senior leadership positions or explore entrepreneurial ventures, leveraging their expertise to build successful businesses in the Western Cape’s thriving tourism industry.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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