Job Description
About the Role
We are seeking an experienced Hotel Duty Manager to join our client’s senior operational leadership team in Cape Town. As a key management role, you will oversee all hotel departments and work closely with the General Manager and Deputy General Manager to ensure seamless operations. If you are a confident hospitality professional capable of leading teams while maintaining consistent service standards, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Oversee the day-to-day operations of all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, Security, and Guest Services.
- Act as the primary point of contact and decision-maker in the absence of the GM or Deputy GM.
- Serve as the first-line manager for all guest complaints, escalations, and service recovery.
- Manage staff issues, operational challenges, and emergencies professionally and decisively.
- Ensure service standards, policies, and procedures are consistently applied across all departments.
- Conduct daily operational briefings, handovers, and walkabouts.
Requirements
- Matric or equivalent qualification.
- Relevant hospitality formal qualifications.
- Minimum 5 years experience in a hotel management role.
- Minimum 3 years experience specifically as a Hotel Duty Manager in 5 or 4-star luxury hotels, boutique hotels, or very luxury game lodges.
- Proven experience working across all hotel departments.
Qualifications
- Degree or Diploma.
Salary & Benefits
Minimum salary details and benefits information will be provided to successful candidates upon interview.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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