Applicants are required to meet the following criteria: ICT related certified training qualification required (eg MS Certified Desktop Support Technician etc) 5+ years experience in a middle level position (NGO experience ideal) Up to date knowledge of latest IT and software trends MS Office 365 support experience MS Dynamics Business Central ERP support experience Good report writing skills for in-house training manuals Team orientated attitude and quick learner The successful applicant would be responsible for, but not limited to: Desktop Support using remote management tools; manage VOIP; networks; troubleshooting; writing training materials; reports Desktop Security content filtering; backups; ensure desktops are updated weekly In-house system implement & maintain nationally; compliance; train users; system updates; data checks ERP Support support to end users; integrity checks; identify issues Development manage service providers; keep updated on new technologies; training input Institutional knowledge: Intranet, CRM manage solutions for calendars, documents, SharePoint, Office 365 Social media / Web mass email marketing; donation system management; community engagement; manage infrastructure ICT Administration ICT policies and standards compliance; maintain equipment database; manage site documents; maintain helpdesk/tickets; reporting; manage alarm, camera & biometric system Business intelligence ensure that Power BI reports are published; write / adjust MySQL queries; review/optimize MySQL queries

Salary:

R30 000.00 R35 000.00 per month CTC
Ict Engineer, Ngo, Cape Town position available in Western Cape, Cape Town. This job position was posted by Sheldon Recruitment and Selection. The job has been posted as a premium ad on 2025-03-16 at 13:50:31 in the Sales Marketing category

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