Job Description
Intermediate Inbound Consultant Inbound B2B DMC, Cape Town
Kendrick Recruitment is seeking an experienced Intermediate Inbound Consultant to join a reputable inbound B2B Destination Management Company in Cape Town. This role is ideal for a professional with some inbound experience looking to further develop their expertise in travel and tourism consulting.
Key Responsibilities:
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Manage client bookings and itineraries, ensuring accuracy and timely delivery.
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Provide expert advice on travel options, destinations, and products to clients.
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Maintain strong relationships with suppliers and partners to support seamless operations.
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Assist with client queries and resolve issues efficiently, ensuring a high level of customer satisfaction.
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Prepare reports and documentation for internal and client use.
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Utilise company systems, including Tourplan, for bookings, reporting, and administration.
Requirements:
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Minimum 25 years experience in inbound tourism or travel consulting.
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Basic knowledge of the destination and product, with willingness to expand expertise.
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Strong organisational and administrative skills with attention to detail.
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Professional communication and interpersonal abilities.
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Ability to work independently and collaboratively within a team.
Training Provided:
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Tourplan software training and internal systems induction.
Salary: R20,000 R27,500 per month, negotiable depending on experience.
This role offers an excellent opportunity for a motivated travel professional to advance their career within a dynamic inbound travel environment in Cape Town.
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