| Date | 2024-06-13 |
|---|---|
| Job Title | I&O Operations Support Engineer – Intermediate |
| Employer | JenRecruitment More Information |
| Salary | 26000 |
| Category | It Computer |
| Location |
Western Cape / Cape Town |
Job Summary
A registered financial service provider, providing you and your family with innovative needs-based life and health insurance cover is looking to appoint a I&O Operations Support Engineer you will be managing the day-to-day Operations to provide delivery of systems and services in order to meet or exceed objectives and service levels.
The ideal candidate should have exceptional communication skills, be self-motivated, organised and the willingness to always learn new technologies.
The primary function of this role is to provide the following:
IT Operations
- Monitoring of all Infrastructure as a member of the I&O team
- End-User Support for the business
- IT contact center for the business
- Support Business with Telephony, infrastructure and connectivity and MS operations.
- Implement and adhere to best practice guidelines, policies, processes and procedures.
- Ensure technical operational efficiency within the business.
- Execute business needs, based on identified priorities within the team
- IT Operational monitoring and reporting
- Identify, minimize and escalate potential IT risks and opportunities in IT Operations.
- Ensure effective business alignment by developing and maintaining effective relationships with stakeholders as part of the I&O team
- Deliver successful end user support to Business
- Accountable to I&O Operations Specialist
Security and User Management
Business application security administrator for all core applications.
Spot checks on Ad accounts
Assist with IT audits
Assist with quarterly security reports
Accountable to I&O Operations Specialist
Infrastructure
Maintain the current functionality of infrastructure technology within the business
Implement Infrastructure monitoring benchmarks as identified by the team.
Accountable to I&O Operations Specialist
Lan & Wan
Monitor and support the onsite Lan and Wan for the Business
Assist users with password resets and connectivity support
Accountable to I&O Operations Specialist
About the role:
- Kindly note that this is an intermediate position.
- This is a work from office position.
- Start date: as soon as possible, we are aware that some candidates may require 1 months notice period.
- Salary bracket: CTC +/- R26 000 R40 000
Please note should you not hear from us within two weeks please consider your application unsuccessful.
I&O Operations Support Engineer – Intermediate position available in Western Cape, Cape Town. This job position was posted by JenRecruitment. The job has been posted as a premium ad on 2024-06-13 at 13:00:34 in the It Computer category
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Cape Town: I&O Operations Support Engineer – Intermediate posted by JenRecruitment
A registered financial service provider, providing you and your family with innovative needs-based life and health insurance cover is looking to appoint a I&O Operations Support Engineer you will be managing the day-to-day Operations to provide deliv
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I&O Operations Support Engineer – Intermediate