Italian Speaking Call Centre Agent
Posted on 2025-01-31
Job Summary
Cape Town – Western Cape
- Work for a prestigious airline brand on various work streams.
- Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in Italian & English languages.
- Work on airline reservations systems & handle voice calls in English & Italian including written correspondence.
- Fully paid product and systems training provided.
- Daily interactions with international passengers with queries and compliments.
- Required to meet specific key performance indicators and meet expected client service levels.
- Demanding and time-sensitive call centre environment.
- Native level fluency in Italian language: Verbal & Written skills essential (Advanced level may be considered)
- Located in South Africa preferrable
- Permanent residence permit/ South African ID holders only
- Excellent Computer literacy & technical skills
- Flexibility to work shifts
- Previous customer service experience preferred
Italian Speaking Call Centre Agent position available in Western Cape, Cape Town. This job position was posted by Datafin. The job has been posted as a premium ad on 2025-01-31 at 16:09:53 in the It Computer category
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