Job Description
Renowned Company in Port Elizabeth is seeking a Junior Technician to join ht
Job Purpose:
To provide IT technical assistance to users with technical support of desktop computers, applications and related technology
Requirements:
Matric and A+ or equivalent qualification. (N+ will be advantageous) ;
This is a junior role and no prior experience is required, however 0-12 months experience in desktop support within the IT industry will be beneficial.
Job Specification:
Ability to establish and maintain good client relationships
Ability to work effectively in a team
Process driven individual able to perform under high pressure and meet turnaround times
Excellent problem solving skills
Excellent communication skills
Fluent in English
Knowledge of Microsoft Office applications
Key Performance Areas:
TECHNICAL SUPPORT
Provide technical support to end-users via phone, email, or in-person, troubleshooting hardware, software, and network issues.
Install, troubleshoot, and maintain hardware including laptops, desktops, printers, VOIP devices, and networking equipment (both wired and wireless).
Diagnose and resolve faults logged on the company’s helpdesk system, escalating to the Systems Administrator, when necessary, with agility and precision.
Assist in the setup and maintenance of network infrastructure.
Collaborate with senior IT staff to resolve complex technical issues and escalate problems as needed.
Document and track support requests and resolutions using ticketing systems.
Perform routine maintenance tasks, such as system updates, patches, and backups.
Assist in the implementation of IT security policies and procedures to safeguard company data.
Provide training and assistance to users on basic IT procedures and best practices.
Stay current with emerging technologies and trends in the IT industry to contribute innovative ideas and solutions.
Monitor and manage user and their devices via the Microsoft Intune Portal.
APPLICATION SUPPORT
Answering basic questions regarding MS Office (Word, Excel, PowerPoint, etc.), how to zip/unzip files or any other company specific applications.
Application updates to existing software.
SPECIAL PROJECTS
Assists in special projects which may include installations of new equipment and testing applications.
Will assist the technical team by resolving management personal requests and projects.
And assist with any task that forms part of the technical team responsibilities.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Consider temporary or contract work to gain experience and potentially convert to permanent roles.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Kempton Park: Storeman posted by Wipcorp Project Management
Matric (with Maths) Minimum of 7 Years as a Storeman – NON NEGOTIABLE Receiving & Dispatching experience essential Valid Forklift…
View JobKempton Park: Pump Field Service Technician posted by Wipcorp Project Management
N4 Mechanical Fitter (Trade Tested) 10 years’ work experience post qualification working with Mechanical Shaft Seals 10 years’ work experience…
View JobKempton Park: Conventional Machinist posted by Wipcorp Project Management
Qualified Artisan Able to work large parts to fine tolerances’ Horizontal & Vertical Boring Mill experience – Essential Conventional Turning…
View JobKempton Park: CNC Machinist posted by Wipcorp Project Management
CNC Machinist CNC Milling & Turning Extensive Knowledge of FANUC & MAZATROL Both G & M codes working experience Conventional…
View JobLenasia: CNC Toolmaker Lenasia posted by Jobs 4 All
Job Summary / PurposeThe CNC Toolmaker is responsible for diagnosing, repairing, modifying, and maintaining all moulds and tooling, as well…
View JobLenasia: Shift Toolmaker Lenasia posted by Jobs 4 All
Job Summary / PurposeThe Toolmaker is responsible for diagnosing, repairing, modifying, and maintaining all moulds and tooling to ensure optimal…
View Job
Browse Employers
Job Alerts